Industrial Sales Representative Job Description
Location: Greater Toronto, Hamilton, Niagara Falls, London, northern Ontario
- You need to be a top-notch salesperson who can interact with company owners and plant managers, but this role also has a “service technician” aspect. This means occasionally working at odd hours, getting your hands greasy, and sweating as you install our product on a large commercial ironer.
- Service customers in the hospitality, healthcare, and commercial linen industry.
- Handle customer issues by selling our products and with personal service and follow up, meeting or exceeding our customers’ expectations.
- Reps are responsible for year-over-year sales growth, servicing existing accounts, and establishing new accounts by planning and organizing a weekly schedule to call on existing as well as potential new opportunities.
- During the initial training period, the new Sales Representative will be responsible for updating and assisting the Training Specialist daily by emailing or calling them to provide insights on the tasks completed and knowledge gained each day.
- Ability to master all product line knowledge and skill to solution sell, and install applicable products
- Present new products and continue selling existing core product lines
- Maintain product presence in customer resource libraries ensuring data is updated and accurate
- Maintain and update market data, via CRM platform
- Work with Management to create a sales strategy and achievable goals
- Submit activity and results reports, such as pre-call planning, work plans, monthly and annual analysis
- Maintain and grow client marketing contact lists for Direct Marketing outreach
- Networking – Active participation industry groups, build your brand as a salesperson, establishing personal networks and participate in professional societies
- Ability to troubleshoot issues in the field, resolving customer complaints by investigating problems, develop solutions, prepare reports and making recommendations to customers and sales manager.
- Perform textile installations on a variety of flatwork ironing, feeding and folding equipment
- Strong interpersonal and communication skills, consultative selling skills, presentation skills, product knowledge, values vendor client relationships
- Develop relationships with existing customers and new potential customers
- Work with our customers to define and satisfy the needs that are specific to their operations
- Motivated, organized, competitive, energetic, optimistic, outgoing, self-starter with a high level of self-confidence and an attitude of service
- Other duties as assigned.
Job Type: Full-time
Pay: $45,000.00-$70,000.00 per year
Benefits:
- Company car
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 75% (required)
Work Location: On the road