We are seeking a reliable, detail-oriented, and customer-focused In-Office IT Support Specialist to join our on-site team. The successful applicant will provide technical assistance and support for employees, manage office IT infrastructure, troubleshoot hardware and software issues, and ensure the smooth operation of all in-office IT systems.
Requirements:
- IT certification
- 1–3 years of IT support experience, preferably in an office environment
- Strong knowledge of Windows, Microsoft 365, and common business software
- Basic understanding of networking concepts
- Familiarity with remote desktop tools, and IT ticketing systems
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
- Ability to prioritize tasks and work independently under minimal supervision
Responsibilities and Duties:
- Provide technical support for desktop computers, printers, phones, and other office hardware
- Install, configure, and maintain operating systems, software applications, and office IT equipment
- Respond to walk-up requests, and phone calls for IT assistance
- Troubleshoot and resolve hardware and software issues in a timely and professional manner
- Maintain and manage local area networks (LAN), internet connections, and wireless networks
- Monitor system performance and ensure uptime of key IT services and systems
- Assist in implementing IT policies, procedures, and best practices
- Collaborate with other departments to support technology needs for meetings, presentations, or events
- Keep accurate records of equipment inventory, service logs, and IT documentation
Qualifications and Skills:
- IT certification
- Experience with VoIP systems, cloud services
This position offers:
- State of the art offices (7 locations)
- Professional clinical and administrative teams
- Full-Time hours (24-40 hours per week)
- Pay based on experience
Benefits:
- Free Uniforms
- Group Benefit package
- Vacation Pay