Human Factors Engineering Analyst

Company Description

At General Dynamics Mission Systems–Canada, our focus extends beyond engineering technology solutions—we are dedicated to cultivating careers. If you seek a purpose-driven career solving some of the world’s most critical problems, alongside some of the brightest engineering minds, your application is welcome. Join a community where your unique perspective propels innovation.

Why Join Us?

• Flexible Work Environment: We have On-site and Hybrid positions, this is often dependent on the nature of your role. We offer a variety of options for your work schedule which includes compressed work week options, flexible start times and shut down periods.
• Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to educational assistance, professional designations and certification support, training and more!
• Total Rewards: Consider it covered—health, dental, and beyond. Early access to a pension plan with various perks to acknowledge your contributions to the organization.

Job Description

We currently have a new opportunity for a Human Factors Engineering Analyst to join our Calgary or Ottawa team. Working with a team of Human Factors, User Experience experts and designers, you will define the problem space and the end user needs while advocating and expressing those needs to the engineering and development community. You will make decisions based on Human Factors principles, research and usability testing for military systems, ensuring the soldiers have the tools they need to be effective. The end result is an iterative user centred design process to ensure usable interfaces; which need to be effectively communicated through written and verbal presentations to the design teams and customers.

Your day to day:

• Human Factors Analysis to identify end user needs (Task Analysis, Workload, End User Analysis) from concept to implementation
• Employing human factors principles, standards (MIL-STDS, ANSI, ISO etc), and research to a design to ensure a more effective and usable user interface.
• Create and support innovative and effective end user interfaces (hardware, software or firmware) and able to effectively communicate the design rationale.
• Communicate both the user needs and detailed user interface designs and design rationale through HFE documentation, and presentations in order to advocate for end users and a design within an integrated design team environment.
• Review equipment and system specifications for HFE requirements content.
• Collaborate with various stakeholders to plan research so we can better understand our users and reveal new opportunities
• Preparing and executing various forms of in-person User Analysis and Usability Test events with the end user community resulting in detailed human factors analysis, recommendations or artefacts.
• Prepare recommendations and deliver presentations to influence and guide key stakeholders to better understanding
• Help define product requirements and understand user workflows to assist design and product teams in iterating through product discovery
• Development of or support of Human Factors analysis and artefacts (workload, task analysis, personas etc.) as well as influence the design of prototypes in a variety of mediums and fidelity as appropriate.
• Moderate workshops, in-person interviews, and remote sessions
• Facilitate research through collection, analysis and producing insights to lead the team towards better user outcomes
• Establish and maintain strong internal and external relationships
• Using an iterative user centred design process to ensure usable interfaces; which need to be effectively communicated through written and verbal presentations to the design teams and customers.

Qualifications

• Bachelor or Master’s degree in Human Factors Engineering, Industrial Design, Psychology Kinesiology, Computer Science, Systems Design, Ergonomics, or related discipline with course work in human factors engineering/ergonomics/human computer interaction.
• 2+ years of experience in Human Factors, Human Systems, Human Computer Interaction or as a UX Researcher or UX Architect.
• Experience in analysing the results and creating artefacts illustrating the end user needs and recommendations for design.
• Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.

Ideally you may also have some of the following:

• Familiar with executing Human Factors or UX in an agile environment
• Familiarity with design guidelines and standards (MIL-STD 1472, ISO and ANSI standards)
• Willingness for occasional travel

Additional Information

We believe the unique contributions of each of our colleagues are key in our ability to drive innovation. By fostering a culture of belonging, encouraging idea sharing at all levels, and reinforcing the very real impact of what we do, we offer an environment where everyone can take pride in their work. We respect diverse opinions, and value the lived experiences each and every one of us bring to our workplace. If you require accommodation during any stage of the application process, please contact Human Resources via recruitment@gd-ms.ca.