Housing Support Worker

Job Description for the Position of HOUSING SUPPORT WORKER

FULL TIME POSITION - Evenings and overnight weekends (4 days on, 4 days off)

REPORTS TO: Manager of Housing

DEPARTMENT: Housing

Organization Overview:

About Us:

For over 26 years, Harvest House Atlantic has existed to meet the needs of people who are lost, lonely, addicted, and hurting, by “Connecting people of compassion with people in need to make a difference.” Our services include our Emergency Shelter; Community Centre; Addiction Recovery Program; and our Housing Programs.

Key Responsibilities

• Coordinates and facilitates life skills programming for program participants that includes, but is not limited to: financial literacy, employment skills, hygiene, health, food literacy, drug awareness, mental wellness, education planning, tenant’s rights, first aid, etc.
• Provides appropriate follow-ups, monitors participant’s activities.
• Ensures that programs are operated in accordance with the mission and values of HHA, and with applicable contract(s) and or agreements.
• Liaises with Police, funders, court personnel, community agencies, government assistance programs, families, and other staff members.
• Keeps an accurate and up-to-date record of community resources for distribution to participants.
• Prepares and submits monthly, quarterly, and annual statistical reports.
• Liaises with the participants’ supervising manager, probation officer, social worker, or other community services to discuss participant’s progress.
• Ensures the physical and psychological needs of residents are being met through programming, goal setting and life skills coaching, etc.
• Monitors participant’s progress and maintains relevant file information as per requirements.
• Provides practical and emotional support and advocacy as required.
• Occasional transportation of resident to appointments
• Engages in the development of inter-personal relationships that promote dignity and respect.
• Performs required scheduled check-ins of clientele and follow-up.

Additional Information

• Start date: August 20th, 2025
• Location: In-person, Moncton Area, NB
• Six (6) months probationary
• Benefits – after 90 days of continuous employment, paid time-off and NB Public and Statutory Holidays
• Organizations Health Benefit package after Six 6 months of continuous full-time employment includes Dental, Vision and Extended Health Care

Qualification and Certification Requirements:

• Relevant Social Services Certification or an alternative level of education and experience
• Up-to-date certification in First Aid/CPR
• Clean Criminal Record Check and Vulnerable Sector Clearance (CPIC)
• Non-violent crisis intervention training considered an asset
• Class 5 License - for occasional driving clients/residents to appointments
• A minimum of one year of prior related experience, including frontline involvement in a social service environment, is considered an asset

PREFERRED SKILLS/CAPABILITIES:

• Attention to detail
• Problem solving and analytical skills
• A strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Ability to educate and/or coordinate with other providers on various life skills
• Strong critical thinking skills for daily communication with clientele
• Organizational abilities, and note taking skills
• Strong written and oral communication skills
• Ability to identify challenges, gathering all the facts of a person’s case
• Strong interpersonal communication skills to engage participants and refer them to resources in the community, journeying with them on their path to wellness
• Familiarity with community resources
• Team player with positive thinking and a good work ethic
• The Ability to speak French considered an asset

For more information about Harvest House, please visit: www.harvesthouseatlantic.org

Applications will be accepted until the position is filled.

We are committed to combating discrimination in all forms, including on the basis of Indigenous ancestry, race, ethnicity, ability, legal status, sex, sexual orientation, gender identity, age, income, and religious affiliation.

Harvest House is committed to an inclusive and accessible recruitment and selection process. Please let us know if you require any accommodation.

Join us in making a meaningful difference in the lives of those we serve!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Vision care

Work Location: In person