Job description
Days Inn Penticton is looking for friendly, good custom service person to help our guests start their day off right by providing quality service.
To be successful as a Hotel Front Desk, you should keep in mind that guest is always right. Keeping smile, polite, welcome to guest is essence skill for a front desk. Sitting to greet guest doesn’t allow. Wear uniform and name tag when you start to work. Night audit shift may be required.
Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
- Positive to Help guests when they need.
- Check rooms ready for arriving.
- Keep lobby and front desk nice tide and clean.
- Prepare breakfast and pull out and distribute housekeeper assignment.
- Room spot check
- Folding laundry if need
- Follow as different shift checklist
Job Types: Full-time, Part-time, Permanent, Seasonal
Pay: From $18.00 per hour
Additional pay:
- Bonus pay
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Morning shift
Work Location: In person