Job Summary
Location: Ottawa
Job Type: Full-Time / Part-Time
Compensation: Hourly wage + Shared tips + Staff meals
About Us:
Sultan Ahmet Turkish Cuisine is a top-rated and fast-growing restaurant brand across Ontario. Our team is known for providing outstanding service, delicious food, and an unforgettable guest experience. As a host or hostess, you are the first and last impression our guests will have and we want it to be amazing.
Who We're Looking For:
We are seeking a polite, well-dressed, and confident **Host/Hostess** who can speak fluent English and create a welcoming environment for every guest. You will play a key role in setting the tone for the entire dining experience.
Responsibilities:
- Warmly greet all guests upon arrival and thank them sincerely as they leave.
- Manage reservations, walk-ins, and waitlists with confidence and professionalism.
- Answer guest questions about the menu, restaurant, and policies clearly and politely.
- Seat guests efficiently, balancing server sections and ensuring tables are clean before seating.
- Coordinate with waitstaff and management to maintain smooth front-of-house operations.
- Assist with maintaining a clean and welcoming front entrance, host desk, and washroom
checks.
- Handle guest complaints or concerns with grace, and communicate any issues to management promptly.
Requirements:
- Must speak fluent and professional English to communicate with guests.
- Polite, well-groomed, and confident in dealing with guests in a busy restaurant setting.
- Must be punctual and presentable, wearing appropriate uniform and light makeup (for female
hosts).
- Able to multitask and remain composed during high-volume service.
- Previous hosting or customer service experience is a strong asset.
- Familiarity with reservation software or POS systems is a bonus.
What We Offer:
- Opportunity to be the face of one of Canadas top-rated Turkish restaurants.
- Supportive management team and training provided.
- Growth potential into server or supervisor roles.
- Staff meals provided based on restaurant policy.
- Part-time or full-time hours with consistent scheduling.
How to Apply:
Send your resume to ottawa@sultanahmet.ca. Can also contact Erdal - 613 220 8758
Job Types: Full-time, Part-time
Pay: From $17.20 per hour
Work Location: In person