HOSPITALITY CLERK
If you're looking for chance to work alongside the best and brightest in the industry, you'll find it here! We are currently looking for a full-time Hospitality Clerk with strong interpersonal skills and enthusiasm for providing outstanding guest service. The hours for this position are Monday through Friday from 7:00 a.m. to 3:00 p.m. and provides the opportunity to work with a group of people who are smart, dynamic and collaborative. The successful candidate will have a minimum of 1 years’ related experience, be energetic, flexible and motivated.
WHAT YOU’LL BE DOING
Coordinate all full-service catering details for all meetings and onsite events
Ensure that the boardrooms are prepared in advance of meetings and events. This includes
coffee/tea/water service along with any catering requirements
Update and maintain firm database of dietary restrictions
Establish and maintain excellent working relationships with existing and new catering vendors
Coordinate and work with on-duty Receptionist to ensure that all boardrooms are cleared and prepared for upcoming meetings
Ensure that coffee stations and lounges are well stocked with the day to sundry needs of each
Ensure that the servery, breakrooms, kitchen counters, microwave and refrigerators are kept clean and tidy, adhering to daily cleaning schedule
Load/unload dishwashers as needed throughout the day
Deliver cookies/fruit to all floors in the morning
Provide back-up for Reception and Central Services Team as needed, including but not limited to:
greeting clients
processing incoming calls
routing incoming faxes to appropriate individuals
coordinating boardroom bookings
other duties as assigned
WHAT WE ARE LOOKING FOR
Minimum of 1 years’ related experience in a professional services environment or hospitality industry
Commitment to providing outstanding customer service to clients and internal stakeholders
Proven ability to thrive in a fast-paced team-oriented environment
Highly organized and multi-task oriented, with the ability to balance priorities
Proven ability to work with minimal supervision
Professional appearance and demeanour
Ability to perform physical aspects of the position, including: standing, walking, kneeling, pushing, pulling, lifting and carrying up to 20lbs
WHAT YOU BRING
Strong communication and interpersonal skills with the ability to listen effectively, respond appropriately and deliver guests exceptional and professional service
Solid work ethic with excellent organization and time management skills
Ability to take initiative as well as follow instructions
Ability to work calmly under pressure and doesn’t get frazzled easily
Adaptability/flexibility in working with multiple requests from multiple stakeholders
Ability to work effectively both independently and as a contributing member in a team environment
Roll up your sleeves attitude – no job is too big or too small!
WHAT WE OFFER
Our people are the heart of our firm – we say it often and with good reason. It is only through our people’s skills, ambition, dedication, and hard work that we can deliver the excellent level of client service our reputation is built upon. While our expectations are high – so are our rewards. Our generous competitive compensation package is just one component of our total rewards package. The salary range for this role is $53,000 - $57,000 annually, which represents a fair market value and estimate of possible compensation at the time of posting. Actual compensation will be dependent upon several factors, including but not limited to, the candidate’s relevant education, experience and qualifications.