About Totango
At Totango, we’re on a mission to help businesses grow by investing in their customers. Totango’s Customer Growth Platform is centered around the entire customer journey by providing a single source of truth for insights, health monitoring, cross-functional collaboration, and workflow automations. Join us on our mission to help businesses thrive!
We’re looking for a high-energy, high-aptitude individual to join our team to be our Growth Ops Generalist.
This is an opportunity to work directly with our cross functional leaders and executive leaders on high-impact projects as we explore the next evolution of our product. The first initiative will focus on outreach to prospective customers as part of product/market fit research for our Catalyst roadmap.
We’re a fast-paced, collaborative team that values a bias for action, initiative, and humility. You’ll be trusted with real responsibility from day one and encouraged to grow quickly by taking on more as you go.
What you’ll do:
- Support product/market fit research through outreach and interview coordination
- Assist the CEO and Director of Product with special projects
- Help organize insights and learnings to inform product and go-to-market decisions
- Jump in wherever needed to help drive company priorities forward
- No prior experience is required — just a strong work ethic, willingness to learn, and the drive to take on whatever is needed.
Who you are:
- Someone with a strong work ethic and an eagerness to learn
- Detail-oriented and reliable
- Comfortable with ambiguity and moving quickly
- Low ego — no task is too small
- Excited by the opportunity to grow alongside an early-stage team
Who we are:
- Bias for action.
We don’t wait. We use good judgment, make decisions quickly, and keep things moving — even if that means learning by doing - Constructive dissent.
We speak up and debate ideas with respect. Once a decision is made, we align and move forward as a team. - Assume Positive intent.
We assume the best in each other. No politics, no blame — we are one team working toward a shared goal. - Clear communication.
We don’t rely on guesswork. We’re specific with our words and always make sure decisions are clearly understood. - Work > meetings.
Meetings help us get aligned, but the real work happens during focused time and with customers. We protect that time fiercely. - Nothing is sacred.
We’re not tied to how things were done before. We adapt fast, iterate often, and build what’s right for what’s next.
Why you'll love working with us:
- Big company brand with start-up culture and values
- Remote-first - you work where you are most comfortable, whether that's in your home or in your cottage.
- Competitive compensation package, including equity
- Comprehensive benefits in medical, dental, & vision insurance coverage for you & your loved ones
- Open vacation policy, encouraging you to take the time you need
- High visibility and impact across the whole company
Your base pay is one part of your total compensation package and is determined within a range.
We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.
Totango is an equal opportunity employer, meaning that we do not discriminate based on race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. Diversity is more than just good intentions; we are committed to creating an inclusive environment for all employees