Job Overview
At Steve Madden, we are seeking a motivated and experienced Sales Lead to join our dynamic team. The ideal candidate will play a crucial role in driving sales performance while providing exceptional customer service. As a Sales Lead, you will be responsible for supervising sales associates, managing daily operations, and ensuring that our customers receive the best shopping experience possible. This position requires strong leadership skills, a passion for sales, and the ability to effectively manage multiple tasks in a fast-paced environment.
Responsibilities
- Lead and motivate the sales team to achieve sales targets and deliver excellent customer service.
- Supervise daily operations, including staff scheduling, training, and performance management.
- Assist customers with inquiries and provide product recommendations to enhance their shopping experience.
- Manage inventory levels and ensure proper merchandising standards are maintained.
- Handle payroll processing and assist with budgeting activities as required.
- Utilize math skills for cash handling, including cashiering duties and ensuring accurate transactions.
- Maintain effective communication with team members to foster a collaborative work environment.
- Implement sales strategies to drive revenue growth while monitoring performance metrics.
Experience
- Proven experience in sales management or a supervisory role within a retail or customer service environment is preferred.
- Strong leadership abilities with a focus on team development and motivation.
- Excellent customer service skills with the ability to engage effectively with customers.
- Proficiency in math for handling cash transactions and payroll responsibilities.
- Familiarity with budgeting processes and inventory management is advantageous.
- Exceptional phone etiquette and communication skills are essential for interacting with customers and team members alike.
If you are passionate about leading a team to success and have the skills necessary to excel in this role, we encourage you to apply for the Sales Lead position today!
Job Type: Full-time
Pay: $16.50-$17.50 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
Experience:
- Retail sales: 1 year (required)
- Leadership: 1 year (preferred)
Work Location: In person