Full-Time LRV Operator - Keolis Grand River

The main purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner.

Duties and Responsibilities

• Operate the LRV according to customer and safety requirements
• Monitor displays, dials and other indicators to ensure LRV is operating effectively
• Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
• Assist customers with boarding and disembarking the LRV when required
• Follow instructions the Central Control Facility (CCF) via radio system
• Communicate updates on delays and incidents to passengers and CCF
• Perform LRV checks for all equipment prior to service
• Report LRV, station and depot defects to resolve as soon as possible
• Respond to customer needs and follow Keolis’ practices in an emergency
• Perform other duties as requested

Knowledge and Skills

• Customer-focused with the ability to respond in a courteous and professional manner
• Communicate clearly and concisely in English, both verbally and in writing
• Strong attention to detail with a strong focus on safety and quality
• Follow written and verbal instructions
• Able to work effectively independently as well as part of a team
• Self-starter with the ability to resolve any needs or requirements
• Respond quickly, calmly and appropriately to emergency situations
• Mechanical aptitude to understand general knowledge of LRV operations
• Strong multi-tasking skills to respond effectively to the work environment
• General geographical knowledge of Kitchener and Waterloo

Prerequisites

• High school diploma, GED or equivalent.
• Valid Class G driver's licence
• Minimum 5 years licensed driving experience
• Professional driving experience (asset)
• Able to differentiate colors, including distance vision and close vision
• The ability to quickly respond to a signal (sound, light, image) when it appears
• The ability to effective maintain the required control of the LRV
• The ability to move and reach with hands, to grasp, manipulate or move objects
• Ability to hear sounds and signals for effective operation of LRV and response to surroundings
• Able to lift up to 20 lbs occasionally
• Able to sit for extended periods of time

Working Conditions

• Regular interactions with the public, including vulnerable persons as well as other Keolis employees
• Exposed to the outdoors and different weather conditions
• Personal Protective Equipment is required
• 40 hours per week
  • Rotating Day, Evening, and Weekend shifts

• On-site position
• Salary : 35,79$