Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will play a vital role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, proficiency in electronic medical records, excellent administrative skills and able to work in fast paced environment.
Responsibilities
- Greet patients warmly and assist them with the check-in process at the front desk.
- Manage phone systems, answering calls promptly and addressing patient inquiries or directing them to appropriate staff.
- Schedule appointments efficiently while considering patient needs and office availability.
- Maintain accurate patient records using electronic medical records systems such as HEALTHQUEST.
- Collect and verify patient information, including insurance details and medical history.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Ensure the office environment is clean, organized, and welcoming for patients.
- Support dental reception duties as needed, including handling billing inquiries and processing payments.
Qualifications
- Previous experience in a medical office setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the team and with patients.
- Proficiency in using electronic medical records systems; experience with Healthquest is a plus.
- Strong administrative skills, including attention to detail and organizational abilities.
- Excellent interpersonal skills to interact positively with patients and team members.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Experience with front desk operations and phone systems is highly desirable.
Join our team as a Medical Office Assistant where you will contribute to providing quality care while enhancing your professional skills in a supportive environment!
Job Type: Full-time
Pay: $17.00-$18.00 per hour
Benefits:
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Medical office: 1 year (required)
Work Location: In person