JOB DESCRIPTION:
The front end sales associate provides all point-of-sale functions, including recording and collecting for customer purchases, processing transactions (cash, credit card, debit card) using retail software, keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), reconciling records of sales with cash and credit information and making sure they balance, and performing various services for customers, such as providing information and confirming prices, all done in a prompt, friendly manner. The cashier performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.
DUTIES / RESPONSIBILITIES:
Greet and verbally communicate with customers, management, and staff both in person and by telephone.
Operate all point-of-sale equipment, including the cash register, with sufficient speed and accuracy.
Follow proper procedures according to store policy regarding returns and refunds.
Ensure customers have had a positive shopping experience.
Answer the phone promptly and take messages according to store policy.
Call when special orders come in.
Assist customers who need advice, information, or directions.
Page individuals over the public address system when necessary.
Maintain price information (flyers, in-store promotions, etc.) for reference when customer price inquires arise.
Be familiar with items in stock and yard inventory, including product use and operation.
Maintain the check-out area and merchandise displays.
Keep the store tidy; clean the store and check-out area at the end of the shift.
QUALIFICATIONS:
High School graduation or equivalent.
Retail experience is an asset.
Friendly and helpful attitude toward customers.
Excellent communication skills.
Job Types: Full-time, Part-time
Pay: $18.00-$19.50 per hour
Expected hours: 24 – 32 per week
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Ladysmith, BC V9G 1K4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Work Location: In person