Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, that is Canada’s leader in the frozen raw pet food category. We provide our consumers with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats, as well as distribute third-party premium pet products. We are dedicated to enriching the lives of Canadian pets and the people who love them through high-quality and innovative products. With a profound passion for pets, we continually strive to set new benchmarks for pet nutrition, safety and well-being.

In 2024, the Globe and Mail and Canadian Business Magazine once again recognized Big Country Pet Co. (listed as Big Country Raw) as one of Canada’s Fastest-Growing Companies.

We’re looking for a reliable and safety-focused Forklift Operator to join our Order Fulfillment team! In this role, you’ll be responsible for moving finished goods throughout our warehouse and freezers, supporting daily order fulfillment by retrieving, transporting, and removing skids of product. Along with operating a forklift, you may also use other material handling equipment such as a power walkie.
The ideal candidate is efficient, detail-oriented, and committed to maintaining the highest standards of health, safety, and food safety while keeping operations running smoothly.
Key Responsibilities

• Under the direction of the Order Fulfillment Supervisor, move goods throughout the warehouse to designated areas for preparation to pack, load, or unload trailers.
• Retrieve and return skids of finished goods located from racking (up to 25-30 ft high)
• Organize finished goods (frozen and dried) on a scheduled rotation or on an “as-needed” basis; this includes down stocking and restocking according to ‘First in, First out’ (FIFO) protocol
• Assist Order Fulfillment team with order preparation including third party logistics, wrapping, and weighing skids
• Responsible for maintaining a clean and orderly work environment.
• Report racking damage to the Order Fulfillment Team Leader
• Report overages and shortages for 3PL shipments to the Logistics Coordinator
• Communicate with Order fulfillment Supervisor Team Hands, and other team members regarding product movement for orders and deliveries on a daily basis.
• Perform daily circle checks ensuring the Forklift meets all Company safety requirements.
• Report all forklift equipment concerns to the maintenance department
• Keep forklift surfaces clean.
• Work in a safe manner at all times, being aware and respectful of pedestrian traffic.
• Ensure a safe and healthy work environment by following the company’s Health and Safety policies and programs; report any workplace health & safety concerns to the Order Fulfillment Supervisor.
• Perform any other duties as assigned by the Order Fulfillment Supervisor

Qualifications & Experience

• Minimum 2 – 3 years’ forklift and power walkie experience.
• General warehouse /order picking & packing experience.
• Valid Forklift license. (Valid In-house license is an asset)
• Ability to work in a controlled temperature environment
• Ability to lift between 30 - 50 lbs.
• Reach truck license is an asset.

Competencies

• Self-Motivated
• Able to work in a fast-paced environment
• Can work efficiently with little to no supervision
• Team oriented with the ability to work collaboratively
• Health & Safety minded
• Strong Communication skills

Responsibility for Food Safety and Quality

• Responsible for ensuring product is not damage during handling and transportation
• Responsible to maintain stock rotation ‘first in, first out’ (FIFO)
• Responsible for maintaining allergen control program to avoid cross contamination
• Report any issue to the Order Fulfillment Supervisor
• Responsible for communicating any food safety problems to Quality Assurance Manager who will initiate appropriate corrective action
• Follow Good Manufacturing Practices (GMPs) and HACCP protocols

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.
Big Country Raw is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.