Working Title: Food Service Supervisor
Employment Status: Full-Time
Starting Hourly Rate: $19.75 per hour
Address: 362 Talbot St. Aylmer ON N5H 1K6
New Hire Schedule: Du Lundi au Vendredi, 30 à 35 heures par semaine, horaires de jour
Start Date: August 25, 2025
Important Information: Previous supervising experience is an asset. Schedule follows the school calendar. No evening or weekend shifts. Willing to provide training for AFST, CPR and First Aid.
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Click here to view our Team Member video!
Job Summary
Now, if you were to come on board as a Supervisor, we’d ask you to do the following for us:
- Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all
- Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
- Lead, train, coach and mentor the team
- Answer guest inquiries and address concerns in a timely manner
- Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs
Think you have what it takes to be one of our Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
- Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
- Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
- Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
- Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
- Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
- Smart Serve certification required
- Wine and/or Wine service education would be an asset
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.