Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
The Mallard Lounge - Outlet Manager
At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. In the Mallard Lounge, your leadership and passion for guest service will drive outstanding operating results.
Salary Range: $78,000 - $85,000 gross annually, based on previous experience and education
Job Duties Include:
- Lead the Mallard Lounge team to deliver service excellence to all guests
- Deliver training and provide consistent coaching to new and existing team members
- Drive revenue and profit through the development and implementation of strategies, practices and promotions
- Create restaurant budgets and forecasts, focusing on labour productivity, revenue and expenses
- Manage the beverage inventory in the lounge, ensuring cost controls are in place
- Foster and maintain high colleague engagement, performance and team spirit within the department
- Follow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable
Qualifications
- Minimum of 2 years’ management experience within Food & Beverage
- Demonstrated ability to drive revenues and profit through menu design, food & beverage offerings and effective marketing strategies
- A thorough working knowledge of wines, liqueurs and other beverages. Sommelier designation an asset
- Experience with Food & Beverage financial reporting structures (budgets, labor, productivity, revenue, and expenses)
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.