Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.
JOB SUMMARY
We are looking for a passionate and organized Food & Beverage Manager who will be responsible for planning, supervising and administering the Food & Beverage department, which includes Wild Wing along with facility concessions. Through quality procedures, team development, and budget maintenance the right candidate for this role will ensure high quality service and products are delivered to the enjoyment of our guests.
RESPONSIBILITIES
- Ensure consistent delivery of Canlan Sports products and services to exceed established levels through a variety of ways including regular audits and strict adherence to standard operating procedures
- Ensure team is optimally scheduled to create positive customer service experience
- Listen effectively to all concerns and conflicts with an open mind and customer focus
- Create the Annual Operating Plan for the F&B Department and assist the General Manager in developing forecasts
- Ensure department assets are maintained according to manufacturer specifications to ensure life expectancy
- Compile and submit department regular cost reporting accurately and within established deadlines
- Assist with the planning and execution of specials, special events and promotions
- Collaborate and share best practices with other Corporate Managers and/or National Directors
- Ensure team members accurately and completely perform closing procedures and nightly cash outs and reports
QUALIFICATIONS AND EDUCATION
- Diploma or Degree in Hospitality Management or a combination of experience and education
- Industry Accreditation (National Food Safety Training Program or equivalent) preferred
- Responsible Beverage Service Certification (Smart Serve/ Serving It Right or equivalent) and / or Food Safety Certification (Food Safe / Food Handler or equivalent)
ABILITIES, ATTRIBUTES AND EXPERIENCE
- At least 5 years of Food and Beverage experience
- At least 3 years team leadership experience
- Willingness and ability to work flexible hours (evenings & weekends)
- Previous experience within a sports/recreational environment would be an asset
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws.
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