The City of Orillia is hiring an
Fitness Coordinator
The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.
The City of Orillia is currently seeking a highly motivated individual to fill the position of Fitness Coordinator.
The Fitness Coordinator is responsible for the supervision and continuous improvement of the fitness centre and drop-in recreation operations at the Orillia Recreation Centre. This role oversees staff, daily operations, and the delivery of engaging, inclusive programs for all ages and abilities. This position reports to the Manager, Orillia Recreation Centre.
Candidates must have a post-secondary Degree/Diploma in Physical Education/Kinesiology/Recreation or related field. Must posess current Fitness Instructor and Personal Trainer certifications from a recognized certifying body.
The City of Orillia offers a competitive salary, a comprehensive benefits package, and registration with the OMERS pension plan. The salary for this position is $62,355 to $72,946 based on a 35-hour work week.
Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by August 8, 2025 at 4:00 p.m.
Applications will only be accepted by applying online. Please click the “Apply Now” button below.
We thank all applicants, however, only those selected for an interview will be contacted.
Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5.
Fitness Coordinator
Position Synopsis and Purpose
Reporting directly to the Manager, Orillia Recreation Centre or designate, the Fitness Coordinator will play a key role in enhancing our community’s fitness offerings.
Major Responsibilities
Description
Approx. Time
Spent (%)
Administration
- Develop and execute long-term growth plans for community fitness programs.
- Plan, organize, schedule and deliver high quality, safe and stimulating programs for all levels of participants.
- Maximize participant engagement and registration numbers in specialized programs: personal training, small group training, and drop-in and registered fitness programs.
- Responsible for creating diverse and innovative advertising and promotion of all fitness services provided by the City of Orillia.
- Develop promotional materials and coordinate with the communications team to effectively advertise programs and events.
- Address program feedback professionally while delivering exceptional customer service.
35%
Policies/Programs/Service Delivery
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff.
- Address concerns, accidents, and incidents promptly and appropriately.
- Responsible for the ongoing inventory maintenance and replacement of fitness and safety equipment.
- Monitor the use of equipment and supplies, conduct inventory counts and re-stock as needed.
45%
Human Resources
- Oversee and schedule all fitness staff, providing ongoing supervision, coaching, and support, including onboarding, training, and performance evaluation.
25%
- Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition.
Decision Making and Independence
1. Examples of the types of decisions that are made or issues/situations that are dealt with on a regular basis and how judgement is used to resolve them.
- This position manages escalated customer concerns related to fitness programming, equipment use, or facility access. Judgment is used to assess each situation, apply corporate policies appropriately, and resolve concerns while maintaining a positive customer experience.
- This position is responsible for determining appropriate staff coverage based on operational needs and availability. Judgment is used to adjust schedules, coordinate replacements, and ensure adequate supervision of the fitness centre and drop-in spaces.
- This position monitors program participation and identifies opportunities for growth or adjustment. Judgment is used to evaluate attendance trends, customer feedback, and resource availability to make informed recommendations on program changes.
- This position supports the enforcement of health and safety protocols and corporate policies. Judgment is used to interpret and apply guidelines fairly while ensuring a welcoming and respectful environment for all users.
2. Examples of situations or problems that are referred to the supervisor for direction or resolution.
- Facility-wide operational issues, such as equipment failures affecting multiple areas or broader health and safety concerns requiring coordination with other departments.
Minimum Qualifications
Experience
- Experience supervising large staff teams
Knowledge/Skills/Ability
- Exceptional customer service, organizational and oral and written communication skills.
- Problem-solving ability and flexibility to adapt to changing needs or unforeseen challenges.
Physical Demands
- This position requires regular standing and walking throughout the fitness centre and recreation facility, with occasional bending, reaching, and lifting of equipment or supplies up to 50 lbs. The role involves moderate physical activity when setting up spaces, inspecting equipment, or responding to incidents. Extended periods of desk work are also required for administrative tasks.
Position Requirements
- Valid Class ‘G’ Ontario Driver’s License and access to a reliable vehicle.
- Current Standard First Aid with CPR - C from an accredited organization.
- A current and acceptable Criminal Record Check with Vulnerable Sector Check is required for this position at the incumbent’s expense, prior to the commencement date.
Preferred Qualifications
Education (degree/diploma/certifications - in addition to the above)
- CSEP is Considered an asset.
Experience (in addition to the above)
- Previous experience in a municipal recreation setting.
Knowledge/Skills/Ability (in addition to the above)
- Proficiency in ActiveNet or similar recreation management software is an asset.
Position Classification
Position Title: Fitness Coordinator
Division: Parks and Recreation
Department: Environment and Infrastructure Services
Classification: Exempt (non-union)
Work Location: Orillia Recreation Centre
Reports to (Direct): Manager, Orillia Recreation Centre or designate
Position(s) Supervised Directly: 20
Position(s) Supervised Indirectly: N/A
Effective Date: July 16, 2025
Revision Date: N/A
Salary Range: Category 2 - Exempt Salary Schedule
Hours per Week: 35
Organizational Chart
Below is the reporting relationship of this position to others within the immediate department.