Job Title: Festival Technical Support Technician
Reports to: Venue Operations Manager
Duration: Sept 8, 2025 – Oct 17, 2025
Location: VIFF Centre/Various Venues during the Festival
Scope: Vancouver International Film Festival 2025
Remuneration: $6000 Contract
ABOUT VIFF
The Greater Vancouver International Film Festival Society is a not-for-profit cultural organization that operates the internationally acclaimed Vancouver International Film Festival (VIFF) and the year-round program at the VIFF Centre. We thank the Musqueam, Squamish and Tsleil-Waututh Nations for their continued stewardship of the unceded and occupied land on which our work takes place.
VIFF is the home of film and film culture in Western Canada. Driven by curatorial excellence, VIFF encourages understanding of the world’s cultures through the art of cinema. We produce screenings, talks and events as a catalyst for a diverse community to discover, discuss and share the creativity and craft of storytelling on screen.
The Greater Vancouver International Film Festival Society is dedicated to accessible employment practices and committed to being an equal-opportunity employer. We value a diverse and inclusive workplace that is reflective of our community and encourage applications from members of communities that have been marginalized based on sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, or status as an Indigenous person. Please feel free to advise us of any accommodation needs.
We believe that film has a unique ability to celebrate the complexity of the human condition and that it is our responsibility to steward that power toward creating meaningful change in our world. When you work at VIFF you are part of a friendly, dedicated team who are passionate about the transformative power of the cinematic experience.
ABOUT THE POSITION
We are seeking a highly motivated, organized, and adaptable team member with strong communication skills and excellent problem-solving abilities. Reporting to the Venue Operations Manager and working in collaboration with the Junior Information Systems Coordinator and the Ticketing & Customer Service Manager, the Festival Technical Support person will:
- Coordinate and set up IT and communications equipment at VIFF venues (e.g., laptops, hotspots, printers, scanners, cell phones, tablets).
- Support festival staff with technical troubleshooting during operations.
- Strike and inventory equipment at the conclusion of the festival.
Qualifications:
· Proven experience in a technical support role.
· Experience working in a festival, event, or multi-venue environment.
· Strong troubleshooting and problem-solving skills.
· Excellent communication and interpersonal abilities.
· Comfortable working evenings, weekends, and extended hours during the festival period (Oct 2-12)
· Ability to lift and move moderately heavy equipment.
Key Responsibilities:
· Arrange rentals of equipment required for festival operations.
· Test, configure, and prepare laptops, iPads, cell phones, smart hubs, and printers.
· Coordinate installation and strike of equipment at all festival venues.
· Support software installation on all required devices.
· Coordinate ad-hoc internet setup for temporary venues.
· Provide basic on-site IT support to festival staff and volunteers for duration of festival operations.
· Troubleshoot and resolve technical issues in real-time.
· Manage and track all equipment inventory.
· Ensure all equipment is returned, cleaned, and stored properly post-festival.
· Submit a final report summarizing activities and providing recommendations for future improvements.
Deadline for application is Aug 15th ,2025 or until the position is filled
How to apply: Please submit a current CV, along with a cover letter to careers@viff.org. Please include “FESTIVAL TECHNICAL SUPPORT” in the subject line of the email. We thank all applicants for their interest and advise that only those requested for an interview will be contacted due to the volume of applications anticipated. No phone calls, please.
Job Type: Contract
Contract length: 1.25 month
Pay: Up to $1,000.00 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2025-08-15
Expected start date: 2025-09-08