About the job
We’re looking for a sharp, proactive person to support two of our busiest people: our CEO and our top broker. This isn’t a traditional admin job. You’ll be the first to see opportunities come in, help organize the chaos, and make sure things move forward when they’re deep in client work. You’ll bring calm, clarity, and a sense of timing that keeps everything on track.
Mortgage experience is helpful—but not required. If you’re a fast learner who can tell the difference between a residential and commercial application (or can learn quickly), we’ll teach you the rest. What matters most is that you know how to communicate clearly, follow up like a pro, and aren’t afraid to ask questions when something doesn’t make sense.
What You’ll Be Doing:
- Be the first point of contact for new inquiries — respond quickly and smartly.
- Book and manage appointments across two busy schedules
- Keep email, CRM, and shared files organized and up to date
- Handle follow-ups, documentation, and key touchpoints with clients
- Help move files forward even when others are heads-down
- Support marketing and social media tasks.
What We're Looking For:
- 2+ years of admin, ops, client service, or similar experience
- Strong communicator (written and spoken)
- Able to work independently without needing handholding
- Knows how to juggle a few balls at once without dropping them
- Mortgage sales & underwriting experience.
- Can recognize when something is urgent — and when it’s not
- Tech savvy (comfortable with M365, Excel, CRMs, etc.)
- Curious, kind, confident — and not afraid to ask a question or two
A Bit About Us:
At Designer Capital, we help people move from confusion to clarity. That means asking better questions, making smart calls, and being honest when something isn’t a fit. We don’t hide our process—we share it, teach it, and improve it constantly. It’s why we have relationships with lenders, clients, and partners that most teams can’t match.
If you're someone who likes being in the loop, seeing how things really work, and being part of a small, high-performing crew—we’d love to meet you.
What You’ll Get:
- Training on our process, tools, and industry — no mortgage experience needed
- Direct access to the leadership team (you’ll work with them daily)
- A flexible, remote work setup that fits your life
- Competitive salary ($50,000–$70,000 depending on experience)
- Part-time or contract work can also be arranged ( for the right candidate)
- Commission income opportunities as well.
- Benefits: health, dental, vision, life insurance
- Room to grow — we invest in our people.
Next Steps:
Please submit a resume. The first round of chosen applicants will be sent a Predictive Index questionnaire and a short online interview.
Designer Capital Leverages a 3rd party software in its applicant screening process which leverages AI to create more unbiased and objective outcomes.
Job Type: Full-time
Pay: $50,000.00-$70,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: Hybrid remote in Victoria, BC
Expected start date: 2025-09-01