Job Title: Events Coordinator
Location: London Optimist Sports Centre – BMO Centre, London, ON
Employment Type: Full-Time
About Us
The London Optimist Sports Centre – BMO Centre is a premier sports and events facility dedicated to providing exceptional service and experiences for our members, guests, and the community. We host a wide range of events, including sports leagues, tournaments, corporate functions, community gatherings, and private celebrations.
Position Overview
The Events Coordinator is responsible for the planning, coordination, and execution of all events and room bookings at the BMO Centre. This role ensures seamless event operations, from initial inquiry through to completion, while maintaining a high level of customer satisfaction. The Events Coordinator will also manage catering arrangements and collaborate with internal teams to deliver outstanding experiences for all clients and guests.
Key Responsibilities
- Manage all event and room booking inquiries, including scheduling, confirmations, and contracts.
- Coordinate event details with clients, including setup requirements, equipment needs, and event timelines.
- Arrange catering services and liaise with vendors to ensure accurate and timely delivery.
- Prepare detailed event orders and communicate requirements to facility staff and management.
- Ensure all events are properly staffed and supported with the necessary resources.
- Maintain an organized booking calendar and track event-related documentation.
- Provide on-site event support to ensure smooth execution and resolve any issues promptly.
- Develop and maintain strong relationships with clients, vendors, and community partners.
- Assist in promoting facility services, events, and programs to maximize bookings and revenue.
- Monitor event budgets and assist with invoicing and payment processing.
- Ensure compliance with facility policies, health and safety regulations, and service standards.
- Provide post-event follow-up with clients for feedback and relationship development.
Qualifications
- Post-secondary education in Event Management, Hospitality, or a related field preferred.
- 2+ years of experience in event coordination, hospitality, or customer service.
- Strong organizational skills with the ability to manage multiple events simultaneously.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and event management software (or willingness to learn).
- Ability to work evenings and weekends as required by event schedules.
- Strong problem-solving skills and attention to detail.
- Knowledge of catering coordination and vendor management is an asset.
Working Conditions
- Office and event floor environment within a sports and recreation facility.
- Flexibility in schedule required, including evenings and weekends based on event needs.
- Interaction with clients, staff, and vendors on a regular basis.
Why Join Us?
- Competitive compensation.
- Dynamic, team-oriented environment.
- Opportunity to work in a growing and community-focused facility.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Expected hours: 35 – 40 per week
Additional pay:
- Overtime pay
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Event Coordinating: 2 years (required)
Work Location: In person
Application deadline: 2025-08-06
Expected start date: 2025-08-11