Job Description – Employment Counsellor
Title
Employment Counsellor
Reports To
Program Manager and Regional Manager
Summary
The Employment Counsellor is responsible for providing clients with effective vocational and job seeking skills through an individualized, case management approach. The Employment Counselor will be tasked with completing comprehensive skills assessments and evaluating candidates in order to provide guidance towards suitable employment opportunities. The Employment Counsellor will conduct one-on-one interviews with participants, and develop customized plans for success. This individual will encourage the development of job seeking skills, effective work habits and professional attitudes through supervising and monitoring client job searching activities. Other duties involve accurate client record keeping and providing regular progress reports. Other duties will be assigned as necessary.
Core Competencies
l Customer Focus
l Communication
l Energy and Stress
l Team Work
l Quality Orientation
l Time Management
l Adaptability / Flexibility
l Creative and Innovative Thinking
l Decision Making and Judgement
l Planning and Organizing
l Problem Solving
l Result Focus
l Accountability and Dependability
l Ethics and Integrity
l Mediating and Negotiating
l Providing Consultation
l Leadership
l Coaching and Mentoring
l Staff Management
l Enforcing Laws, Rules and Regulations
l Mathematical Reasoning
Job Duties
l Interview clients to obtain employment history, educational background and career goals.
l Complete skills assessments and evaluations with clients to determine the interests, aptitudes and abilities of clients.
l Assist clients with resume writing, job searching and interview preparation.
l Provide instruction regarding current job searching best practices, resources and technology.
l Create detailed job search plans for clients, providing support and guidance.
l Identify suitable employment opportunities for clients.
l Work with potential employers to develop placement opportunities.
l Network with potential employers in the community.
l Liaise with employers to provide for an effective client transitions into employment and working environments.
l Conduct pre-interview counseling sessions.
l Assess the need for additional assistance, such as rehabilitation, retraining, financial assistance and refer clients to the appropriate service providers.
l Provide established workers with information on maintaining a job or moving within an organization, dealing with job dissatisfaction or making a mid-career change.
l Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information.
l Provide industry specific information to assist clients with understanding potential opportunities.
l Provide consulting services to community groups and agencies, business and industry, and to other organizations involved in providing community-based career planning resources.
l Ensure that the individual is an active participant in all phases of the job placement process, including required follow up.
l Assist clients with establishing strong job seeking skills, positive attitudes and interview readiness.
l Provide a positive example for clients to follow.
l Maintain an up to date knowledge of current job searching methods.
l Maintain accurate client files and complete entry on our government intake system (Mobius)
l Provide regular progress reports for organizational and individual purposes.
l Perform other duties as necessary.
Requirements
l Degree or 2 year post secondary diploma in Human Services or in a relevant field of study.
l Previous experience as a Case Manager or Assessment Counsellor is desired.
l Knowledge of theory, principles and practices of career transition, counseling, and career development preferred.
l Familiarity with available community resources in our service delivery area.
l Excellent verbal and written communication skills.
l Ability to make sound decisions in a timely manner.
l Ability to work effectively within a team approach to community development.
l Ability to work independently.
l A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
l Computer literacy, including effective working skills of MS Word, Excel and e-mail required.
l Excellent teamwork and team building skills.
l High degree of resourcefulness, flexibility, and adaptability.
l Able to effectively communicate both verbally and in writing.
l Politically and culturally sensitive.
l High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
l Strong morals and ethics, along with a commitment to privacy.
l Must be able to be depended upon to plan and organize work effectively and ensure its completion.
Working Conditions
l Travel may be required.
l Manual dexterity required to use desktop computer and peripherals.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Extended health care
- Flexible schedule
- Wellness program
Ability to commute/relocate:
- Fort Saskatchewan, AB T8L 2J2: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (required)
Experience:
- Employment Coaches & Counsellors: 1 year (required)
Work Location: In person