Full Job Description
DISPATCH ASSISTANT
We are currently looking for DISPATCH ASSISTANT in our office.
Overview: Dispatch Assistant
An assistant-Dispatcher works is responsible for coordinating outgoing/incoming shipments and ensuring the accuracy of all shipping documentation.
Position requires an individual who is organized, and a team player. Must possess great communication and customer service skills. Must be able to perform under pressure of time constraints and multitask. Must be able to work occasional weekends.
Responsibilities for this position may include but are not limited to:
- Provide administrative assistance to Dispatchers
- Update customers regularly.
- Must have the ability to work in a fast pace multifaceted environment
- Must possess organizational skills
- Position requires an effective communicator written and verbal.
- Monitors daily shipment workplan to ensure orders are shipped and received on time.
- Dispatches Domestic/International loads.
- Track drivers for timely pickups and deliveries.
- Receives and handles customers inquires and complaints
Required Qualifications:
· Strong analytical skills, with innovative problem-solving skills
· Ability to quickly learn new software, upgrades, and procedures
· Must be proficient in Microsoft office.
· Effective and professional communications, customer service and teamwork skills dealing with internal and external customers
· Ability to coordinate multiple tasks with a high degree of accuracy and attention to detail.
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- dispatch: 1 year (preferred)
- dispatching: 1 year (preferred)
Work Location: In person