We’re excited to be looking for a Diamond Sales Expert to join our growing team. You’ll be a trusted advisor in the customer journey and play an integral part in growing the bridal jewelry business at VRAI.
This role is perfect for you if you thrive on building strong customer relationships and creating a memorable experience for life's special milestones. You love selling and diamonds that are created sustainably, and are excited to join a nimble team to in turn, help grow the VRAI brand.
Responsibilities:
- Be a trusted advisor to clients and prepare personalized consults demonstrating our sustainably created diamonds and VRAI jewelry, then following up to close the sale. Act as an ambassador of the VRAI brand and our values, and assist them with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc).
- Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads.
- Join a team of high-performing luxury sales professionals committed to offering first-in-class service in our showroom.
- Work collaboratively while on-site with other showroom and virtual sales team members on clienteling and custom design projects.
- Work collaboratively with the larger sales team on clientelling, sharing customer trends and product feedback to continuously improve the overall customer experience. Will also collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting.
Requirements:
- E-commerce or retail sales experience with proven ability to close sales in a high-volume environment.
- Diamond expertise and jewelry experience strongly preferred. Certified Gemologists from a reputable institution a strong plus.
- Independent, motivated, and well-organized with excellent writing and communication skills.
- Compassionate, positive, patient, people-person and technologically savvy.
- Must work Saturday/Sunday.
Some plans may not be available pending global locations however other options may be presented.
VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
To find out more about VRAI check out: vrai.comfacebook.com/vrai