Overview
We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of our dental practice and enhancing the patient experience.
Duties
- Greet patients warmly and manage front desk operations efficiently.
- Schedule and confirm patient appointments using electronic medical records systems.
- Handle incoming phone calls, addressing inquiries and directing calls as necessary.
- Maintain accurate patient records, including medical history and insurance information.
- Process patient payments and manage billing inquiries.
- Assist with the coordination of dental procedures and follow-up appointments.
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with dental staff to ensure seamless patient flow and communication.
Requirements
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
- Proficiency in electronic medical records systems; experience with Dentrix is a plus.
- Strong understanding of medical terminology relevant to dentistry.
- Excellent organizational skills with attention to detail.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Familiarity with office equipment, including phone systems and computers.
- A positive attitude and professional demeanor are essential for this role.
Join our team and contribute to providing outstanding dental care while ensuring an efficient administrative process!
Job Types: Full-time, Part-time, Permanent
Pay: $20.00-$32.00 per hour
Benefits:
- Dental care
Experience:
- Dental receptionist: 1 year (required)
Work Location: In person