Attention: Must be able to speak PUNJABI and ENGLISH
This is PART TIME Position - must be able to work 20-35 hours/week
Availability is needed between 9AM - 3PM
Job Summary: To ensure a postive customer service experience at The UPS Store with each customer by providing efficient and effective service to meet and exceed expectations.
Qualifications: .Excellent communication skills; retail sales/customer service experience; strong computer skills. Previous Customer Service experience is strong bonus!
Job Requirements: Must be able to speak PUNJABI and ENGLISH. Excellent Computer(Windows) and Microsoft Office. Prior Customer Service Experience
Skills and Ability to lift approx. 50 – 75 pounds with assistance; available weekends occasionally; valid driver’s license.
Essential Duties and Responsibilities include the following:
- Smile. Greet customers and determine how to exceed their expectations.
- Receive, sort and place mail in mailbox modules accurately.
- Record all sales transactions on POS system and accurately process cash, cheque, and debit/credit card transactions.
- Receive and process packages for couriers including lifting and weighing of packages on scale, accessing appropriate software or manifesting manually, and correctly labeling packages.
- Pack contents for shipping using established procedures and products.
- Track and trace shipments. Process traces and shipping claims.
- Assist in merchandising the centre, including: stocking shelves with product, making sure copier paper trays are filled throughout the day; ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies.
- Close out cash at end of day including: reconciliation of cash, cheques, credit/debit cards, and preparation of daily bank deposits.
- Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate appropriate equipment.
- Open and close security gate daily.
- General housekeeping including vacuuming, dusting, cleaning of all glass surfaces, emptying trash daily and kitchen/bathroom areas.
- All other duties as assigned.
Skills and Ability to lift approx. 20 – 50 pounds with assistance
Do Not Apply In store - Applications will not be accepted
Job Type: Part-time
Pay: Up to $17.85 per hour
Expected hours: 20 – 35 per week
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- Why are you interested in working at The UPS Store?
- Please provide your availblity for the week?
Experience:
- customer service: 1 year (preferred)
- Microsoft Excel: 1 year (required)
Language:
- Punjabi (required)
- English (required)
Work Location: In person