Customer Service Representative (CSR) – Full Time (Multiple Locations Across Ontario)
Hourly Rate: $17.80/hr + bonus program eligibility ($3.12 – $9.38 per hour on top)
About the Role
As a CSR at Cash 4 You, you’re more than a cashier—you’re the face of the branch, a trusted advisor, and a sales driver. You’ll deliver solutions-focused service, handle financial transactions, and play a direct role in helping your branch hit its goals. If you thrive in a fast-paced, customer-first sales environment, you’ll fit right in.
What You’ll Do
- Welcome every customer, identify needs, and match them with the right products and services
- Take ownership of branch sales targets—your effort directly drives your bonus
- Explain our lending, insurance, and payment products so customers can make smart decisions
- Process loans, payments, and transactions with speed and accuracy (cash handling required)
- Proactively follow up with customers about renewals, missed payments, or new offers
- Support collections efforts with professionalism and persistence
- Ensure every customer leaves satisfied—and every dollar is accounted for
- Contribute to daily store operations, appearance, and team results
What We’re Looking For
- High school diploma or equivalent (required)
- Retail sales, customer service, or cash handling experience is an asset—but not a dealbreaker
- Competitive, goal-driven, and not afraid to ask for the business
- Strong communicator—you’re comfortable starting a conversation (and closing it)
- Reliable, organized, and not fazed by busy days or new challenges
- Willing to support nearby locations as needed (flexibility = more opportunity)
What We Offer
- Strong base wage plus industry-leading performance bonuses—your pay matches your results
- Fast-track advancement (Branch Manager, Trainer) for top performers
We want people who bring energy, drive results, and genuinely care about helping customers—if that’s you, hit Apply.
Job Type: Full-time
Pay: $17.80 per hour
Expected hours: 20 – 44 per week
Work Location: In person