Join a Trusted Name in Premium Garment Care – Since 1950
Carousel Cleaners (est. 1950) and Fletchers Fabricare (est. 1968) are industry leaders in high-end garment care, built on a legacy of excellence, integrity, and a relentless commitment to quality and service. Our reputation is driven by the dedication of our skilled, loyal, and customer-focused team—and now, we’re growing.
We’re Hiring: Customer Service Representative (Full-Time | 35–40 hrs/week)
We’re seeking an enthusiastic and reliable individual to join our front-line team. If you thrive in a fast-paced, customer-focused environment and take pride in delivering exceptional service, we want to hear from you.
What We’re Looking For:
- Energetic and positive attitude
- Dependable and punctual
- Strong communication skills
- Attentive and proactive
- Detail-oriented with a sharp eye for quality
- Flexible and adaptable to shifting priorities
Key Responsibilities:
Customer Service
- Greet customers with professionalism and warmth
- Answer phone inquiries and provide information about services
- Assist with drop-offs, pick-ups, and payments
- Book alteration appointments and manage customer requests
Production Support
- Invoice orders accurately
- Prepare, assemble, and stage completed orders for pickup or delivery
- Organize garments on the conveyor system efficiently
Quality Control
- Inspect finished garments to ensure they meet our exacting standards
- Flag and resolve any discrepancies or quality concerns
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or office administration is an asset
- Basic computer literacy (POS systems, data entry, email communication)
- Bilingual abilities in English and Spanish are an asset.
- Eagerness to learn and grow within a well-established company
Job Types: Full-time, Part-time, Permanent
Pay: $20.00-$22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- English (required)
Work Location: In person