Art for Everyday Inc. is a Toronto-based manufacturer of premium, hand-carved architectural wood components. Since 1998, we’ve partnered with designers, architects, and builders across North America to elevate interior and millwork projects.
Job overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring customer satisfaction and loyalty. If you have a passion for helping others and possess strong sales skills, we want to hear from you.
Responsibilities:
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Provide accurate information regarding products, services, and policies.
- Resolve customer concerns efficiently, ensuring high satisfaction levels.
- Maintain detailed records of customer interactions and transactions.
- Coordinate with internal departments to resolve customer issues.
- Assist in processing orders, payments, returns, or account updates.
- Uphold a high standard of professionalism, patience, and empathy.
Requirements:
- Previous experience in customer service or a related field preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Comfortable using CRM software, email platforms, and basic office tools.
- Ability to work independently and in a team environment.
- High school diploma or equivalent required; college diploma preferred.
Compensation, Schedule & Benefits:
- Competitive hourly wage/salary
- Flexible working hours
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
- Friendly and collaborative work environment
- Pay: $18.00-$ 20.00 per hour
- Job Types: Full-time, Permanent
- Working Hours - 8:00 am - 04:00 pm
How to Apply:
Please complete the application form linked below and upload your resume and introduction video. Only shortlisted candidates will be contacted for the next steps.
https://form.jotform.com/ArtForEveryday/customer-service-representative
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 37.5 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person