Who we are:
Riverbend Co-op is a dynamic retail Co-operative serving multiple commodities in 10 communities. Ranked as the 75th largest company in Saskatchewan we serve the Central Saskatchewan communities of Beechy, Davidson, Kenaston, Hanley, Tullis, Strongfield, Simpson, Broderick, Outlook and Wiseton. We are close to world class recreation with Lake Diefenbaker and have city amenities close by. Riverbend Co-op is a family-oriented employer that provides competitive wages, a superior benefits package and a superb pension plan. Riverbend Co-op is a well-established and stable business with over 90 years of history in our community. To learn more about who we are and how you can help bring our brand to life, visit us at riverbendco-op.crs
What you’ll do:
Reporting to the Senior Director of Growth and Development, the Consumer Operations Manager is responsible for the strategic leadership of our Consumer Operations.
The Consumer Operations Manager will:
Lead Location Operations : Coach location team leaders to ensure effective store operations and achievement of financial goals, including sales, margins, expenses, and inventory management. Ability and willingness to be hands on, learning and understanding how we become more efficient in our workflows and processes. Take a lead role on our consumer logistics plan providing leadership and analysis on how to optimize and grow that aspect of our business
Financial Leadership : Assist in the preparation and management of the annual budget, providing financial direction and training. Provide feed back and regular updates on our financial performance and business objectives To SR Dire.
Marketing and Merchandising : Monitor and provide feedback on our strategic marketing plan to increase market share, including managing local advertising and ensuring alignment with Riverbend initiatives. Lead efforts to improve merchandise buying, pricing, and inventory management.
Customer Experience Management : Collaborate with the Senior Director of Growth and Development and Marketing teams to demonstrate, oversee and our a Customer Experience Management (CEM) strategy. Ensure customer service standards are consistently met through training, evaluation, and corrective actions.
Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Who you are:
You are looking for a career in leadership and:
Proven experience in leadership in consumer operations.
In-depth knowledge of food operations
Knowledge of QSR (Quick Service Restaurants) experience would be considered an asset.
Exceptional communication, coaching and interpersonal skills.
Ability to drive change and innovation in workplace culture.
Exceptional organizational skills including managing time, multiple tasks, unquestionable business ethics and accurate documentation.
Our team members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
Apply online or contact us at hr@riverbendcoop.com for more information.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
Application Closing Date: August 01, 2025, at 4:00PM