Community Service Educator (Health & Wellness)

Summary

The Community Service Educator (CSE) will annually coordinate and deliver educational sessions to help newcomer and refugee clients better understand key systems and services, strengthen their sense of belonging, Diversity understandings, and navigate mental health and wellness resources, family and community life in Canada.

Description

The Canada Connects Program is searching for our next Community Service Educator (Health & Wellness) and is accepting applications from qualified job seekers!

The Community Service Educator (CSE) will annually coordinate and deliver educational sessions to help newcomer and refugee clients better understand key systems and services, strengthen their sense of belonging, Diversity understandings, and navigate mental health and wellness resources, family and community life in Canada.

Primary Duties and Responsibilities include, but are not limited to:

• Develop, enhance, customize, and deliver materials to increase public and professional awareness of diversity, sense of belonging, mental health, and wellness.
• Provide training and educational workshops on topics of trauma, resilience, self-care, compassion fatigue, sense of belonging and any relevant issues to assist in the successful integration into the newcomer life in Canada
• Establish strong collaborations and partnerships with various stakeholders, including leaders of ethnocultural communities
• Facilitate health and wellness sessions for frontline staff, volunteers, and directly with clients to deepen their understanding of key challenges clients face in areas such as healthcare, mental health, legal access, and family adaptation.
• Engage service providers (including staff, the settlement sector, and community) and volunteers with trauma-informed approaches to service delivery.

Qualifications:

• Post-secondary degree/diploma in Social Work, Psychology, Community Health, Community Development and professional expertise
• A strong proficiency in facilitating individuals and groups – workshop planning and delivery for wellness and trauma-informed care.
• Familiarity with and competency in completing IRCC reports
• Ability to relate and communicate effectively within a multicultural and multidisciplinary client and staff setting.
• Knowledge of and competency in cultural diversity, trauma-informed practices and special issues in working with refugees
• Ability to work a flexible schedule that includes occasional evenings to accommodate clients and participants
• Ability to communicate in a second language is considered an asset
• Ability to plan, organize, implement, and evaluate activities
• Ability to work positively with challenges
• Knowledge of Calgary community, stakeholders, and resources considered an asset
• Must have a valid driver’s license and own reliable transportation
• Must be legally eligible to work in Canada
• Must have a valid Criminal Record Check report with Vulnerable Sector Search

To :

Interested and qualified candidates are encouraged to submit resumes and cover letters to Ricardo Morales, CDIS Division Director, at rmorales@ccisab.ca and Beata Lutaba, Program Manager at blutaba@ccisab.ca on or by August 22nd, 2025. Please include “Community Service Educator (Health & Wellness)” in the subject line of your email.

Note: Resumes will be reviewed as submitted, and interviews scheduled as appropriate.

CCIS thanks all applicants; however, only those selected to compete further for this position will be contacted.

This position is subject to a Criminal Record Check, including a Vulnerable Sector Search.

Additional Information

CCIS – Who We Are

CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic, multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 80 languages.

From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.