Certified Diabetes Educator

C-health, a WELL Health Company, is committed to provide patients with excellent comprehensive care, and is comprised of a network of collaborative multi-specialty teams. Our specialist clinics are co-located to enhance support for physicians and the quality of care for patients. This is a fast-paced, highly collegial, and professional environment that takes immense pride in the patient-centric care that is delivered. At C-health our team of medical specialists and allied healthcare professionals work together to offer the best integrative care to each and every patient.

Why join C-health (a WELL Health Company)? Here are a few great reasons:

• Largest community endocrinology care provider in Alberta
• Largest providers of cardiovascular care in Calgary
• Work with top experienced research personnel
• Work with Multi-Specialty and Multidisciplinary teams
• High standards of operating procedures
• 45000+ Albertans cared for by C-health

We are seeking a dynamic Certified Diabetes Educator (CDE) to provide care management of C-health Diabetes and Endocrinology Clinic patients and provision of diabetes education group classes. The Certified Diabetes Educator (CDE) is responsible for assessment, development, implementation, and evaluation of client/patient care plans in chronic disease management. The CDE provides expertise to internal and external professionals and translates scientific literature to clients/patients, professionals, and the public appropriately. The CDE uses counselling, behavioural change theories/strategies, as appropriate to support patients in working towards their desired health outcomes.

Responsibilities:

Patient Education Responsibilities

• Provide individual and group education sessions to patients with diabetes.
• Assess patients’ knowledge and understanding of diabetes and adapt education plans to meet their specific needs.
• Teach administration of insulin effectively, including the titration and management as per medical directives.
• Teach self-monitoring of blood glucose (SMBG) effectively as per medical directives.
• Collaborate with the healthcare team and the patient to develop and implement comprehensive diabetes management plans.
• Assist in creating individualized plans to incorporate nutrition, activity, and medication as applicable for patient care plans.
• Employ information technology appropriately for patient care (Blood Glucose Meter, Continuous Glucose Meter, Insulin Pump Therapy).
• Monitor and adjust treatment plans as necessary to support patients in achieving optimal blood glucose control.
• Utilize behaviour change counselling techniques to support patients in working towards their health goals.
• Offer support to patients dealing with the challenges associated with diabetes and connect with relevant supports as indicated.
• Monitor patients’ blood glucose records and other relevant data in regular follow-up visits as indicated.
• Provide ongoing assessment of treatment effectiveness and review with physician as indicated.
• Assess patient readiness for insulin pump therapy.
• Manage patients on insulin pump therapy, as per medical directives.
• Stay up to date with the latest research and developments in diabetes management and treatments.
• Maintain your certified diabetes educator (CDE) qualifications.
• Plans and participates in relevant educational programs and workshops to increase professional competence and to meet personal needs and goals.
• Ensure complete and clear chart notes are completed within the clinic EMR (Accuro).
• Contribute to the development of patient handouts, as required.
• Provide consultation, as requested, to community groups, partners, and team members.
• Mentor nutrition volunteers, dietetic interns, and community CDEs, as required.
• Present at professional seminars, conferences and lectures as the opportunity arises.
• Assist in maintaining clinic medication samples along with other non-medicinal supplies.
• Assist in fostering strong external relationships with key contacts.
• Other duties as may be assigned by supervisor.

Qualifications, Experience & Requirements:

• Bachelor of Human Ecology, Foods, and Nutrition Major (or equivalent) and completed an accredited Dietetic Internship or Bachelor of Nursing
• Holds a valid RD license and is in good standing with the College of Dietitians of Alberta or holds a valid RN license and is in good standing with CARNA
• Exceptional written and verbal communication skills, with the ability to engage, inspire, and build trust
• Demonstrated integrity, professionalism, and sincerity in all interactions
• Commitment to delivering outstanding patient care and service excellence
• Demonstrates clinical competence in an expanded dietetic or nursing role.
• Demonstrated leadership and organizational ability
• Demonstrated strong multitasking skills
• Demonstrated ability to take initiative and work independently.
• Demonstrated effective communication and teaching skills.
• Ability to participate and contribute to the health care team.
• Critical analysis and ability to prioritize.
• Commitment to continuous learning and professional development.
• Empathy and ability to provide support to patients.

Personal: Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity and kindness.

C-health offers an excellent remuneration package including competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

C-health is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We welcome applications from all qualified candidates; our workplace is as diverse as the communities we serve.

Job Type: Fixed term contract
Contract length: 15 months

Expected hours: 24 per week

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Vision care

Ability to commute/relocate:

• Edmonton, AB T6H 2L4: reliably commute or plan to relocate before starting work (required)

Education:

• AEC / DEP or Skilled Trade Certificate (required)

Experience:

• Diabetes Education: 1 year (required)

Licence/Certification:

• license with Alberta College of Dietititans (required)

Work Location: In person