Join Daiso as a Retail Store Sales Associate! Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, answer questions about our products and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues will make you successful in this role. At Daiso, your role will be more than just a job - it's an opportunity to create lasting impressions and meaningful connections with every customer.
Responsibilities:
As a Store Sales Associate, your role encompasses a broad range of responsibilities aimed at enhancing customer experience and driving sales efficiency. Your contribution will be pivotal in supporting Daiso’s Mission: Create joy through a fun shopping experience with unique products at an extraordinary value.
- Customer Engagement: Professionally greeting and directing customers upon their entry into the store, ensuring a welcoming and informative atmosphere.
- Product Knowledge: Providing accurate and detailed information about our products to customers, addressing their queries with expertise.
- Sales Promotions: Keeping customers informed about current discounts, special offers, and promotions to enhance their shopping experience.
- Product Familiarity: Maintaining up-to-date knowledge of new products, trends, and ongoing promotions, enabling effective customer guidance and upselling.
- Merchandising: Efficiently organizing and restocking merchandise on shelves, ensuring optimal product presentation and availability.
- Transaction Handling: Skillfully operating the cash register, processing transactions with accuracy, including handling of cash and credit card payments.
- Store Maintenance: Assisting in the upkeep of the back stock room, setting up appealing merchandise displays on the sales floor, and collaborating with team members to maintain a tidy and organized store environment.
- Inventory Management: Conducting routine inventory checks to ensure stock levels are maintained and accurately accounted for.
- Administrative Support: Undertaking various administrative tasks as directed by the Store Manager, Assistant Manager, or Team Lead.
- Store Operations: Participating in store opening and closing responsibilities, adhering to operational guidelines and procedures.
- Qualifications:
- The ideal candidate for the Retail Sales Associate position will possess a combination of skills, qualifications and experience that contribute to effective sales performance and customer service excellence. Key qualifications include:
- Relevant Experience: Preferred candidates will have prior experience in a Retail Sales Associate role or a similar position, demonstrating a history of engaging effectively in a retail or customer focused environment.
- Inventory Management Knowledge: Familiarity with inventory stocking procedures, ensuring efficient and organized store operations.
- Numerical Aptitude: Basic mathematical skills are required for handling transactions, pricing, and inventory management.
- Sales Proficiency: A proven track record of meeting or exceeding sales quotas, indicating an ability to drive sales successfully.
- Communication Skills: Exceptional communication abilities are crucial for building trust and rapport with customers and team members.
- Adaptability in Fast-Paced Environments: Candidates should be comfortable and efficient in dynamic, high-energy settings.
- Team Collaboration: A preference for and experience in working collaboratively within a team environment.
- Professional Attributes: A positive attitude, dependable nature, and punctuality are critical for this role.
- Schedule Flexibility: Availability to work a variety of shifts, including mornings, evenings, weekends, and holidays, accommodating the store's operational needs.
- Brand Enthusiasm: An interest in and appreciation for Daiso's products and brand will be considered a valuable trait.
- Physical Capacity: The role involves physical tasks such as lifting objects up to 40 lbs., standing for extended periods the entire shift, pushing, pulling, bending, requiring good physical fitness.