Duties and Responsibilities:
- Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Ensure that all guests benefit from current, on-going and upcoming promotions.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Assist in the training and development of new employees when required.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Perform various guest services by taking orders, serving food and beverages to the guests promptly.
- Collect payments from guests in a timely manner.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Clean tables or counters after guests have finished dining.
- Stock service areas with supplies such as coffee, food, tableware, etc.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Other duties as required.
Skills Required:
N/A
Education and Experience:
- Must be of legal age to serve alcohol.
- Customer service skills – able to exceed guest expectations.
- Previous serving experience preferred, but not necessary.
- Strong communication and interpersonal skills, both written and oral.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work with minimal supervision and have a strong initiative.
- Must be Serving it Right certified or be willing to become certified.
- Must be eligible to work in Canada.
Job Types: Full-time, Part-time, Permanent
Pay: $15.00-$16.00 per hour
Additional pay:
- Bonus pay
- Overtime pay
- Tips
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- serving: 1 year (preferred)
- Bartending: 1 year (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person