Cafe Ambassador$18/hour
Platform Calgary
You are drawn to Calgary’s thriving tech sector and you're looking to build a meaningful career that allows you to have an impact in your community. If you thrive in a collaborative environment and enjoy putting your own innovative spin on things, then we think this is what you were meant to do as Platform Calgary’s newest Cafe Ambassador.
Reporting to the Lead, Cafe Operations (or it designated), the right candidate will work alongside a mission-driven team that is committed to making Calgary the best place in the world to start and grow a tech company. We’re passionate about activating our community and nurturing a city-wide culture of innovation. To learn about our team values, check out our web page!)
The Cafe Ambassador is a great opportunity for a team player who wants to build connections and engage with our community! You play a critical role in creating an engaging and welcoming environment at the Platform Innovation Centre and support the daily operations of the Café.
The day-to-day activities of the Cafe Ambassador will include:
- Greet and engage with visitors of the Platform Innovation Centre, answering questions, and assisting with wayfinding.
- Provide exceptional front line service to cafe customers preparing and serving making coffees, teas, and other beverages.
- Warming and serving breakfast and lunch style foods.
- Provide knowledgeable service and attention, able to speak to the food products and beverages being served in the café and make recommendations.
- Maintain the café in terms of organization, visual presentation, a high level of cleanliness and track customer suggestions, quality and issues and stock issues.
- Ensure the seating area is clean and welcoming; bus and sanitize tables as necessary.
- Efficiently and accurately process customer transactions through the POS system.
- Maintain records of stock, repairs, sales and wastage, ensuring that all stocks and supplies are requested in a timely fashion.
- Assist with upholding policies and procedures in the cafe.
- Support the Lead, Cafe Operations with the training of new staff and overseeing their performance.
- Other duties as required, as part of our “All Hands’ values.
The right candidate will demonstrate the following qualifications:
- Experience working in a cafe, restaurant or customer service environment is a bonus
- Ability to communicate effectively with multiple teams.
- Strong organizational skills to manage multiple priorities concurrently.
- Will require Proserve certification.
During the interview process, we will be looking for:
- A passion and knowledge of food, coffee or beer and a desire to further that knowledge.
- A team player and wants to build connections within our community
- You enjoy learning together with your teammates and helping others to succeed in their work as well.
- A high level of professionalism and ability to connect with others to build positive relationships and be a true team player
- Forward thinking - you can anticipate and act on the needs and requests of customers.
Platform Calgary perks:
- Salary Range: $18.00/hour
- A unique place to work: The Platform Innovation Centre is the front door to Calgary’s tech and innovation community. Home to 100+ partners (and the thousands of guests who attend education programs, meetups and other events) dedicated to helping companies to start, grow and succeed.
We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.
- We highly encourage applications from excluded and marginalized communities, regardless of race, creed, sex, gender, orientation, religion, and including persons with disabilities, visible minorities and foreign-born residents.
- You do not need to meet 100% of the qualifications to apply - if you think this could be the role for you and you bring something unique to the table, submit your application!
- Any candidates with disabilities or who may require accommodations throughout the recruitment process are encouraged to contact jointheteam@platformcalgary.com.
To apply, please upload your cover letter and resume. We wish to express our appreciation to all applicants for their interest; however, only candidates selected for an interview will be contacted. This position will remain open until a suitable applicant is identified.
About Platform Calgary
Platform Calgary is an impact organization whose members are tech companies, large and small, united in a vision of inclusive, innovation-driven prosperity for Calgary. Platform Calgary brings together the resources of Calgary's tech ecosystem to help startups launch and grow at every step of their journey, from ideation through to scale. Our focus is on making all parts of Calgary’s startup ecosystem better resourced, connected, efficient and prominent. For more information about Platform Calgary, visit platformcalgary.com
Job Type: Part-time
Pay: Up to $18.00 per hour
Expected hours: 1 – 37.5 per week
Work Location: In person