Business Analyst

Career Opportunity

What You Will Do

• Ensure information management control systems relating to the Overhead operations section are developed, administered and maintained.
• Conduct cost benefit/feasibility studies and system design/implementation of both medium and high complexity systems.
• Formulate statements of business and system requirements, perform detailed analyses, prepare and review detailed business documentation and functional specification.
• Design and develop proposals, forms, workflows, business processes, data modelling requirements and systems specifications.
• Develop solutions and plans to implement new systems, policies, procedures and end-user requirements to meet business needs.
• Inform senior management of progress and project status, and make recommendations with regards to potential efficiencies by providing statistical analyses, summaries, KPI's, charts, graphs, etc.
• Act as a Project Leader for various system related projects, and develop business solutions, configure applications, and provide quality assurance testing.
• Assist, guide and train other employees regarding computerized systems and applications within the Department.
• Research and report on procedural problems and provide data to other departments as required.
• Identify information system requirements/changes and assist in developing justification for system implementation and/or changes.
• Administer, maintain and update systems, relevant policies, procedures, and materials.
• Oversee and work with 3rd party vendors to ensure work is carried out appropriately and to specification.
• Communicate with management, and key stakeholders on findings, major issues, proposed changes, and progress.

What Skills Do You Bring

• Use office technology, software and applications
• Apply analytical skills
• Understand and apply relevant laws and regulations
• Plan and organize activities / projects to meet section and organizational goals
• Manage projects
• Demonstrate specialized expertise and knowledge in the assigned field

What Qualifications Do You Bring

• Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
• Your application will reveal strong knowledge of information systems such as IBM Maximo, SAP, SharePoint and computer technology concepts, principles and practices and their application in a business environment.
• Strong technology background with experience leading and developing large scale computer application or information systems projects is considered an asset.
• Your application will reveal comprehensive knowledge of systems analysis and database design concepts and practices.
• You must have sound knowledge of project management concepts and practices.
• Knowledge of end user support functions and data security/audit principles and procedures.
• Knowledge of current computer applications, software, office automation technology, and PC hardware/software.
• Your application will reveal a strong ability to plan, conduct, coordinate and manage various projects associated with the development, implementation and maintenance of information systems.
• Must have, or rapidly acquire familiarity with the various types of equipment used in the Section, as well as the associated maintenance requirements, equipment lifecycles, work methods, maintenance procedures etc.
• Must have good judgement; well-developed analytical and problem solving skills; effective interpersonal, verbal and written communication skills.
• Well-developed time management and presentation skills is essential to this role, along with the ability to train and coach peers using easy to understand terms.
• Ability to work independently or as part of a team.
• Must have or quickly acquire knowledge of TTC and Departmental policies and procedures applicable to the work performed.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI