MTN House by Basecamp, Canmore
About Basecamp
Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.
MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms, an elevated restaurant with a farm to table ethos, and Canmore’s first Nordic Spa (opening 2025).
Why Work for Us?
- Be part of the fastest growing hospitality brand in Canada.
- We have a health benefits plan.
- Family and Friends discount at Basecamp.
- Employee discounted rates at all properties.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun!
As a server, you’ll be the face of our restaurant, Rhythm & Howl, and responsible for our customers’ experiences. The primary responsibilities of this role will be ensuring that our tables are clean and tidy for when guests arrive, presenting menus and serving food and beverages. You will need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Shifts: Full-time permanent. Morning shifts.
Wage: $16/hr + gratuities
Key Responsibilities
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance as per brand standards.
- Present restaurant menus and provide appropriate food and beverage recommendations.
- Take and serve orders accurately and appropriately.
- Collaborate with other restaurant servers and kitchen/bar staff to improve workflow and guest experience.
- Handle complaints or problems in a positive and productive manner.
- Respond to patrons’ requests and inform management of any complaints.
- Issue bills and accept payments.
- Rotate beverages and food items in service fridges to ensure freshness and order.
- Prepare service areas for arriving patrons by sanitizing, wiping up spills, clearing away crumbs, and replacing soiled linen.
- Ensure that the service stations are adequately stocked with necessary supplies.
- Experience working as part of a team.
- Experience working in a fast-paced environment.
- Attention to cleanliness and safety.
- Patience and customer-oriented approach.
- Excellent people skills with a friendly attitude.
- Responsible and trustworthy.
- Excellent organizational skills.
- Minimum 3 years restaurant serving or waitering experience.
- Valid Pro Serve.
- Sound knowledge of proper food handling procedures.