Breakfast Attendant Position - Best Western Premier / Executive Residency
As the #1 rated hotel in Medicine Hat, the Best Western Premier / Executive Residency is renowned for its outstanding service, top-tier amenities, and exceptional guest experiences. We pride ourselves on providing a welcoming and professional environment where our guests feel at home. Our team is the backbone of our success, and we are looking to expand it with motivated, customer-focused individuals who share our passion for excellence.
Currently, we are searching for a part-time Breakfast Attendant.
This position includes early hours (5 am start), weekends and holidays.
Please note: Candidates must already reside in the Medicine Hat area.
Your Role:
As a Breakfast Attendant, you will be instrumental in creating a memorable morning experience for our valued guests. You'll be responsible for setting up, maintaining, and serving our complimentary breakfast service while ensuring the highest standards of food presentation, cleanliness, and guest satisfaction. Your welcoming demeanor and attention to detail will set the tone for our guests' day and reflect our commitment to excellence.
Key Responsibilities:
Setup and Breakdown: Prepare and assemble the breakfast buffet before service hours and efficiently break down the area after service
Food Service Excellence: Maintain and replenish all food and beverage items throughout breakfast service, ensuring fresh coffee, properly stocked buffet stations, and appealing food presentation
Guest Interaction: Greet guests warmly as they enter the breakfast area, assist with any special requests or dietary needs, and provide information about menu offerings
Cleanliness and Sanitation: Maintain the highest standards of cleanliness by clearing tables, cleaning dining areas, and following all food safety protocols and health regulations
Inventory Management: Monitor supply levels and restock items including dishes, utensils, napkins, and condiments as needed
Customer Service: Address guest inquiries and resolve any concerns professionally, ensuring 100% guest satisfaction during the breakfast experience
Equipment Maintenance: Operate and clean breakfast equipment including coffee machines, beverage dispensers, and warming trays according to safety standards
Who We're Looking For:
Customer-Focused: You are passionate about creating positive morning experiences for guests and enjoy interacting with people in a friendly, professional manner
Detail-Oriented: You take pride in maintaining high standards of food presentation, cleanliness, and organization throughout your shift
Reliable and Punctual: Willingness to work early morning shifts starting at 5 AM, including weekends and holidays
Team Player: You enjoy collaborating with colleagues and contribute to a positive work environment while being able to work independently when needed
Physically Capable: Ability to stand for extended periods, lift up to 25-50 pounds, and perform tasks requiring bending, reaching, and walking throughout your shift
Breakfast Attendant Requirements and Qualifications:
Essential Requirements:
- High school diploma or equivalent
- Strong customer service and interpersonal communication skills
- Ability to work in a fast-paced environment with attention to detail
- Physical stamina to stand for extended periods and perform light lifting
- Flexibility to work early morning hours, weekends, and holidays
- Basic understanding of food safety and sanitation practices
Preferred Qualifications:
- Previous experience in hospitality, food service, or customer service roles is an asset
- Food Handler Certification (or willingness to obtain)
- Experience working in a hotel or restaurant breakfast service environment
- Knowledge of dietary restrictions and special meal accommodations
Key Skills:
- Excellent communication and problem-solving abilities
- Strong organizational and multitasking skills
- Professional appearance and positive attitude
- Ability to work efficiently under pressure while maintaining quality standards
- A sense of humor
Join our award-winning team and help us continue delivering the exceptional breakfast experience that sets the Best Western Premier and Executive Residency apart as Medicine Hat's premier hospitality destination!
Job Types: Part-time, Permanent
Pay: From $15.50 per hour
Benefits:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
Application question(s):
- Do you currently live in the Medicine Hat area?
- What's your favorite breakfast food?
Education:
- Secondary School (preferred)
Work Location: In person
Expected start date: 2025-08-25