Job Summary
We are seeking a dedicated and enthusiastic Barista & Customer Service to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support . Your primary responsibilities will include preparing coffee drinks and milkshakes and assisting customers with their inquiries, processing transactions, and ensuring a positive experience in our establishment. A background as a Barista is a must , experience in the bakery industry as well is preferred.
Responsibilities:
- Prepare and serve a wide variety of coffee and espresso drinks, milkshakes, and other beverages with consistency and speed.
- Assist customers with product selection, answer questions about our desserts, and guide them through custom cake ordering.
- Operate POS system and handle cash and card transactions accurately.
- Maintain cleanliness and organization of the coffee bar, display cases, and customer areas.
- Restock and organize baked goods and beverage supplies.
- Provide outstanding customer service, ensuring a welcoming and positive experience for every guest.
- Collaborate with the bakery team to ensure smooth operations.
Qualifications:
- Proven experience as a barista, with knowledge of various coffee preparations.
- Ability to make milkshakes and other specialty beverages.
- Familiarity with bakery products, including desserts and custom cake ordering processes.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and a passion for quality.
- Food handling certification is a plus.
Join our team as a Customer Service Representative and contribute to creating memorable experiences for our customers!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 3 – 30 per week
Experience:
- barista: 2 years (required)
Work Location: In person