Our company
Nonna Lia is a fast-growing Italian dessert shop and cafe catered to savvy customers with a premium taste. Our team continues to expand and we are looking for help at our flagship store in Oakwood Village (337 Oakwood Avenue).
Our team
We are a relentless, caring, and dedicated team that is constantly looking to experiment, improve, and have some fun! You will do great if you:
- Constantly obsess about customer satisfaction
- Pursue flawless execution and pay close attention to details
- Are entrepreneurial, passionate, and willing to take the initiative
Your opportunity
You will get a chance to contribute firsthand to the development of our extended family and team. If you are an entrepreneurial mind, aiming to be part of a business that is rapidly expanding, then this is the place to be.
As a Front of House Associate, you will focus on the following:
- "Barista" activities, i.e., preparing and serving drinks for our customers, including Coffees, Matcha's, and Tea's
- "Customer service" activities such as welcoming customers in our store, answering phone calls and emails, taking and fulfilling dessert or sandwich orders
- "Marketing" activities, such as working directly with the founder and supervisors to launch new products, organize events, and scale new offerings
- "Store upkeep" activities, such as tidying up the store, checking cleanliness, monitoring inventory
- As needed, our front of house associate will support the back of house team with simpler tasks, ensuring a well-rounded understanding of our products and processes
Hours & Benefits
- Tips
- 4% vacation pay
- Sponsored health, dental, life, and disability coverage after 6 months of tenure
- 40 hours / week
- Steady schedule, with 2 consecutive days off
Job Types: Full-time, Permanent
Pay: $19.00-$20.50 per hour
Benefits:
- Discounted or free food
- Paid time off
- Store discount
Experience:
- Front of House: 1 year (preferred)
- Barista: 1 year (preferred)
Work Location: In person