Company Description
Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations.
Website
http://www.spruceinfotech.com
Job Description
Azure Technical Support consultant (Networking, Infrastructure & DevOps Specialist)
Location: Toronto, ON (Couple of days in Brampton office)
6+ Months
Role Summary: The Azure Technical Support Prime is a senior-level support engineer responsible for delivering expert-level assistance to enterprise customers using Microsoft Azure services. This role emphasizes networking and security, alongside strong capabilities in SAAS solutions, Windows Server, IIS, SQL Server, CI/CD pipelines, and Git.
Key Responsibilities:
- Networking & Security:
- Troubleshoot and optimize Azure networking components including VNets, NSGs, VPNs, DNS, and load balancers.
- Manage SSL/TLS certificates, including procurement, renewal, secure binding in IIS and Azure App Services, and integration with Azure Key Vault.
- Ensure secure communication and compliance with industry standards and best practices.
- Customer-Facing Technical Support:
- Act as the primary escalation point for complex Azure support cases involving infrastructure, networking, and DevOps.
- Provide deep technical troubleshooting and resolution for Azure IaaS and PaaS services.
- Windows Server & IIS Expertise:
- Configure, maintain, and troubleshoot Windows Server environments hosted on Azure.
- Manage IIS web servers, including application pool tuning, SSL configuration, and secure web hosting.
- Ongoing operational support of an on-prem Azure ecosystem.
- SQL Server Administration:
- Support SQL Server configuration, performance tuning, and high availability in Azure.
- Assist with migrations to Azure SQL Database or SQL Managed Instance.
- CI/CD & DevOps:
- Work with vendor to design, implement, and troubleshoot CI/CD pipelines using Azure DevOps, GitHub Actions, or other tools.
- Guide customers in adopting Infrastructure as Code (IaC) using ARM, Bicep, or Terraform.
- Git & Source Control:
- Manage Git repositories, enforce branching strategies, and resolve version control issues.
- Integrate Git with CI/CD pipelines and ensure secure and efficient code collaboration.
- Automation & Monitoring:
- Develop automation scripts using PowerShell, Bash, or Python.
- Implement monitoring and alerting using Azure Monitor, Log Analytics, and Application Insights.
Technical Skills:
- Networking & Security: Azure Networking, VPNs, Load Balancers, NSGs, DNS, SSL/TLS, Azure Key Vault
- Infrastructure: Azure VMs, Windows Server, IIS, Active Directory
- Databases: SQL Server, Azure SQL, SSMS, T-SQL
- Cloud & DevOps: Azure DevOps, GitHub, Azure Pipelines, Terraform, ARM/Bicep
- Version Control: Git, Azure Repos, GitHub
- Scripting: PowerShell, Bash, Python
- Monitoring: Azure Monitor, Log Analytics, Application Insights