About Us
At Glass Labs, we deliver expert auto glass repair and replacement services with speed, precision, and integrity. Located in the heart of Burnaby, we are an ICBC Glass Express partner, trusted by private clients, local businesses, and insurance providers alike.
We’re known for:
- Same-day service
- Lifetime workmanship guarantees
- Transparent pricing
- Top-tier craftsmanship on all makes and models
As our business grows, we’re looking for an experienced Red Seal Certified Auto Glass Technician to join our team and help us raise the bar even higher.
Your Role
As our Lead Technician, you’ll be responsible for handling full auto glass replacements, chip repairs, ADAS calibrations, and mobile service requests. You’ll also manage ICBC claims from start to finish with confidence and accuracy.
Key Responsibilities
- Perform glass replacements (windshield, door, back, quarter, sunroof)
- Conduct rock chip repairs to ICBC standards
- Complete recalibrations for ADAS when required
- Accurately manage ICBC Glass Express documentation and authorizations
- Provide mobile service in Burnaby and surrounding areas (vehicle provided if needed)
- Maintain a safe, clean, and organized work area
- Communicate clearly with customers regarding the process, safety, and aftercare
- Ensure all work meets OEM and industry safety standards
- Mentor junior technicians or apprentices if applicable
Qualifications
- Red Seal Certification – Auto Glass (Glazing – Automotive Stream, BC)
- Minimum 3 years’ experience in auto glass repair and replacement
- Deep understanding of ICBC Glass Express procedures and billing
- Proficient with adhesives (Sika, Dow, etc.) and professional-grade tools
- Experience with all vehicle types: sedans, trucks, SUVs, commercial, luxury
- Valid BC Class 5 License with clean abstract
- Strong time management and customer service skills
- Comfortable working solo or in a fast-paced team environment
- Willingness to support rotating mobile service shifts
What We Offer
- $33–$37/hour, based on experience
- Full-time hours, Monday to Friday (optional OT available)
- Paid vacation + stat holidays
- Mobile service vehicle and fuel coverage (if applicable)
- Support for continued training (ICBC updates, recalibrations, etc.)
- Clean, modern shop fully stocked with top-quality tools
- Back-end claims support so you can focus on the work
- Lifetime warranty backing on your installations
- Friendly, professional, and supportive team
Why Join Glass Labs?
We’re not a big corporate chain. We’re a local shop with a strong reputation and deep roots in the community. We value craftsmanship, transparency, and treating our techs with the respect they deserve.
If you want stable hours, solid pay, and a great team environment—we want to hear from you.
How to Apply
Email your resume and a brief introduction to:
info@glasslabs.ca
Or call us directly at:
604-200-9000
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal
Pay: $33.00-$37.00 per hour
Expected hours: No less than 40 per week
Work Location: In person