Position Summary The Assistant Property Manager will provide administrative support to the Property Management and Operations Team of Millway Residences. The Assistant Property Manager will assist the Property Manager as directed.
Responsibilities: • Rent collection, cheque posting, security deposits, and application of money to tenant accounts; • Reviewing monthly recurring billings and arrears; • Reporting weekly on status and liaise with tenants regarding accounts receivable matters, including preparing Statement of Accounts; • Preparing Tenant and Rental Advisory Notice letters; • Processing tenant receivables (EFT, monthly cheques, certified cheques etc.) and vendor payables (monthly, and contractual invoices) including matching, coding invoices to comply with budget schedules and compiling and verifying batches submitted to Regional Accounting; • Monitoring and tracking vacant unit utility accounts; • Processing property related reports and systems within property enterprise software as assigned; • Completing all administrative (WSIB, P.O.’s, insurance certificates, expense logs, monthly utility tracking, percentage sales tracking, and property accruals) functions relating to property management as required or directed; • Reading and understanding leases to ensure accurate information is received and maintained; • Maintaining and updating tenant information (move-in, out, rent-steps up) on a periodic basis; • Maintaining and updating security deposit reports; • Maintaining and updating tenant information, including phone numbers, contact names and emergency contact information as changes occur; • Recording, updating and maintaining Tenant and Contractor insurance coverage; • Liaising with tenants, service vendors, and team members as required or directed; • Other duties as directed by and supporting the Property Management, Senior Management, and Marketing Management. • Work schedule will be four (4) days during the week and one (1) weekend day per week. This schedule may change from time to time to meet the requirements of the business.
Academic/Professional Requirements: • College Diploma in a related field.
Required Skills/Experience: • 2-3 years office/clerical experience or equivalent; • Must excel in ability to prioritize workload and be able to multi-task; • Excellent oral and written communication skills and must possess the ability to effectively communicate across all levels of management within the company as well as outside the organization; • Proficient in MS Word, Power Point and Excel; • Must be able to work in a team or individually; • Thorough knowledge of Microsoft Office, including Outlook; • Accounting knowledge of Yardi, CTI, JDE or equivalent platforms preferred. • Familiar with Landlord and Tenant Act, Board and Forms, is preferred.
Values The Assistant Property Manager shall conduct him/herself in a respectful and ethical manner in representing the Trust’s interests. The Assistant Property Manager shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities; demonstrating creativity and resourcefulness in achieving desired results. The Assistant Property Manager must take accountability for decisions made and the Property Administrator is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goals.
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