Skechers is an American lifestyle and performance footwear company. Headquartered in Manhattan Beach, California, the brand was founded in 1992. Now the third largest athletic footwear brand in the United States, Skechers earned more than $6.1 billion in revenues during the 2021 fiscal year. As of January 2018, the company employed approximately 12,800 people worldwide.
Job Description
Leads assigned location to achieve COMP or New Store Sales through consistent operational excellence, discipline, and a committed team who execute flawlessly. Supports District Manager by communicating company directives to their assigned store utilizing the one vision, one voice, one message strategy. The role of a Store Manager is to fulfill and execute the company mission statement on a daily basis. Is obsessive about our product, people and our customers.
Why be part of the SKECHERS team
Dynamic environment / growing organization / global leader Exceptional training and development / career progression Very competitive salary + commission + monthly incentive + recruitment incentive program.
ESSENTIAL DUTIES & RESPONSIBILITIES
SALES
- Responsible for and expected to meet or exceed assigned sales plans and target metric objectives within assigned store.
- Maintains a commitment to the company’s sales processes, values and business code of ethics.
- Drives sales and monitors each MOD (Manager-on-Duty) segment and ensures patterns of poor performance are addressed.
- Monitors employee/customer interactions and provides constructive feedback on ways employees can improve service and increase sales.
- Responsible for driving customer traffic by participating in approved local events and/or marketing opportunities.
PRODUCT
- Ensures consistent execution of company’s marketing and visual presentation.
- Proactively identifies various market opportunities and makes recommendations to District Manager for localized product, visual and marketing strategies.
- Ensures store’s visual standards are met at all times by ensuring the proper mix and proper depth in key SKU’s and by identifying store’s needs by using and analyzing vendor sales reports and/or altering sales floor layouts (displays) and making recommendations to District Manager.
- Ability to create excitement and shows passion for the product by communicating relevant information about fitness, fashion and product knowledge to customers.
PEOPLE
- Demonstrates the ability to develop a culture of recognition, accountability, discipline and urgency.
- Trains staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.
· Ability to build and maintain an effective succession plan for store.
- Ensures adequate staffing at all times by appropriately scheduling staff based on business trends and making any necessary seasonal adjustments, within wage goal/budget. Maintains proper headcount for volume of store.
- Sets specific performance standards and ensures associates contribute to the company objectives.
- Mentors and develops key performers to be ready for career progression.
- Supervises employees by enforcing policies/procedures by documenting disciplinary actions, performance evaluations, and reporting incidents regarding any violations of company policies/procedures and preparing related documentation.
OPERATIONS
- Responsible for managing the overall expense management and profitability of the assigned location including but not limited to Payroll, Expenses, and Supplies.
- Demonstrates the ability to follows The Promise and ensure all company customer service standards are consistently executed.
- Maintains proper inventory controls, facilitate inventory transaction and bulk counts.
- Manages bank deposits; responsible for delivering to the bank, with or without armored car service, every day at a specified location.
- Ensures price integrity and general pricing of product on the floor is reflective of current markdowns and markups per company directives.
- Ensures all sales are rung correctly and that all associates are trained on how to ring a transaction.
- Ensures inventory is checked in, stocked correctly on shelves and displayed within 24hours of receipt per operational standards.
- Ensures store is well maintained including but not limited to; dusting, mopping, windows and stockroom per company guidelines on housekeeping.
- Keeps daily record of store sales, scheduling, damages, mismates, deposit log, employee discounts, new hire paperwork, pay outs and visitor log.
- Effectively implement the area of responsibility (AOR) program to improve ownership,development, execution and accountability of the management team.
- Completes the daily planner and ensures chat-ins and chat-outs during every shift.
LEADERSHIP
- Demonstrates the Skechers Key Behaviors for each Core Competency.
- Is a role model by presenting a professional image in appearance, words and action.
- Demonstrates excellent personal salesmanship and teaches employees selling skills.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
JOB REQUIREMENTS:
- Ability to execute excellence to company standards at all times.
- Has demonstrated the ability to execute a financial plan.
- Must possess strong written and verbal communication. (French & English an asset)
- Must produce work that is accurate, thorough and meets requirements on consistent basis. Leads and develops team to do the same.
- It is a condition of employment, and responsibilities require, that you are flexible with regard to hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business.
EXPERIENCE and/or EDUCATION:
- High school education or greater
- 4 years minimum retail management experience – footwear background preferred
- Hands on working knowledge of retail systems, human resources best practices and operations
- Proficiency in various computer equipment and software
Additional Information
_Competitive salary base + commission + monthly incentive
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- St. John's, NL A1B 1W3: reliably commute or plan to relocate before starting work (preferred)
Education:
- Secondary School (preferred)
Experience:
- Retail management: 3 years (required)
- Microsoft Office: 1 year (preferred)
- managing performance: 1 year (required)
- Leadership skill: 1 year (required)
Work Location: In person