We are currently seeking a highly motivated, well-mannered, and detail-oriented person to join our team, where you will play a crucial role in providing exceptional office and customer service support.
In this position, your responsibilities will include but not limited to:
- Maintain a high level of professionalism with clients as first point of contact and work to establish a positive rapport with every caller and walk-in customer
- Receive and forward telephone and email enquiries and provide general information to customers
- Account receivables / collections
- Process payments in person, by phone or email
- Type and proof read reports, documents, etc
- Perform office support duties such as photocopying, scanning correspondence and filing
- Maintain office supplies
- Back up support to management and scheduling as needed
- Reconcile monthly credit card statements
- Service coordinating
- Willing to assume new duties as required
Computer and technology knowledge
- Intermediate proficiency using Microsoft Office (Word, Excel and Outlook)
- QuickBooks
- Adobe Photoshop
Qualifications
- At least 2 years of office experience, including customer service with direct public contact
- Excellent organizational skills, a high degree of accuracy and attention to detail
- Possess excellent word processing/typing skills (40 wpm minimum)
- Excellent verbal and written communication skills
- Must possess strong customer service skills and demonstrate the ability to work well independently and as part of a team, and able to quickly adapt to changes in work volume and pace
Pre-employment Requirements
- Applicants may be tested for appropriate skills and asked to provide proof of qualifications
- Job Type: Full-time
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Schedule:
- Monday to Friday 7:30am – 4:00pm
Applications must include your cover letter, resume and professional references.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 42.5 per week
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- office/computer: 2 years (required)
Language:
- English (required)
Work Location: In person