Join our Team!
Richmond Hill Country Club is seeking a dynamic, people-oriented full-time Administrative Assistant to support our Tennis Department and enhance the member experience. This is a fast-paced, member-facing role ideal for someone who thrives on organizing details, building relationships, and creating a welcoming environment.
This role is perfect for someone who:
- Enjoys working with people and building community
- Is warm, professional, and highly organized
- Has strong communication skills and a natural ability to make others feel welcome
- Wants to work in a club environment with a strong social and recreational component
Key Responsibilities:
- Act as the first point of contact for tennis members — greet, assist, and build rapport
- Coordinate new member onboarding: welcome emails, game arranging, guided integration into programs
- Support tennis programs and events (sign-ups, reminders, communication, court bookings, basic logistics)
- Arrange friendly matches and round robins for members based on playing levels and availability
- Keep organized records of attendance, member preferences, and program interest
- Collaborate with our Marketing and Communications team to promote upcoming tennis programs
- Maintain a tidy, professional office space and assist with internal scheduling and administrative support
- Provide excellent member service and follow up on inquiries or concerns
What You Bring:
- Warm, professional presence and a people-first mindset
- Strong administrative and organizational skills
- Excellent communication (spoken and written)
- Ability to multitask and stay on top of details
- Familiarity with Microsoft Office; experience with club management software is an asset
- Previous experience in a member services, hospitality, or recreation environment is preferred
- Availability to work some evenings and weekends during peak program periods
- An interest in tennis is strongly preferred — you don’t need to be an expert, but if you enjoy playing or have it as a hobby, that’s a big asset!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Discounted or free food
- On-site gym
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Richmond Hill, ON L4C 0H4: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality or Member Services: 1 year (required)
Location:
- Richmond Hill, ON L4C 0H4 (preferred)
Work Location: In person
Application deadline: 2025-06-20