The Admin Assistant formally reports to the Clinical Leader Manager (CLM) while providing day-to-day clinical and administrative support to a physician, or group of physicians. The Admin Assistant coordinates daily activities of the physician's office/clinic and ensures smooth functioning of the physician's practice, while providing professional and caring service to the patients.
DUTIES & RESPONSIBILITIES:
Some combination of the following based on the priorities of the practice:
- Scheduling patient and physician appointments
- Answering, screening, and transferring phone calls
- Registering patient visits
- Preparing and distributing surgical documents as appropriate
- Maintaining patient confidentiality
- Creating and maintaining an efficient filing system for active, pending, and processed referrals
- Maintaining an updated database of appointments, diagnoses, and disposition decisions
- Creation and maintenance of patient files
- Attending meetings: taking and typing of meeting minutes
- Typing and providing assistance with the preparation of research documents, teaching materials for seminars/lectures, grant proposals/publications, and presentation materials
- Accurate handling and preparation of OHIP billing procedures
- Overseeing of accounts receivable and payable functions for physicians
- Providing basic office management and organization, maintaining an updated inventory or supplies and equipment
- Booking travel and hotel arrangements, meeting rooms, and catering as required
- Maintaining and updating the physicians on-call schedules
- Accurate transcription for correspondence for physician's office could include dicta typing
- Other duties as assigned
QUALIFICATIONS:
- Graduate of a recognized Medical Administration program, or equivalent experience
- Requires a Medical Terminology certificate
- Previous experience in a clinic and/or hospital setting preferred
- Proficient computer skills with advanced knowledge of word processing, spreadsheet applications, graphic and desktop publishing software
- Excellent interpersonal and communication skills, with an ability to clarify priorities amongst CLM and physician(s)
- Insert information specific to the department
- Professional and consistent customer service skills
- Demonstrated commitment to and understanding of the Mission and Values of St. Michael's Hospital
- Must have an excellent attendance record
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.