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Job Summary
Under limited supervision, the Canadian Account Executive provides leadership, accountability, and stewardship over multiple customers to include Warehouse Distributor (WD) and Regional account business. This role is responsible for profitable growth and all elements related to serving our account base including winning business with new customers. Generally, this role has an estimated unit volume, for a combined portfolio in the range of 75,000-125,000 units annually.
Key Responsibilities
- Manages multiple WD and Regional customers and leverages internal resources to grow the book of business.
- Manages growth plans (internal) that stretch and achieve share gains greater than the industry and account plans (shared externally) that tie to strategy and growth planning for both businesses.
- Presents updated growth plans (quarterly) and account plans (monthly) to leadership.
- Leads and manages account plans weekly with support from a cross-functional core team.
- Schedules and leads business meetings, quarterly business reviews, line reviews, and where applicable RFQs. Incorporates cross-functional team members as needed (i.e. Marketing, Category Mgmt, Field Activation, Finance, Demand Planning, etc.).
- Completes customer engagement reports that are specific and justify travel related spend.
- Responsible for relationship mapping.
- Provides sell-in and executes annual pricing actions well in advance of start date.
- Manages and leads core teams on all internal/external account deliverables
- Responsible for committed actions
- Schedules performance meetings and drives committed actions to completion
- Manages up – informs management of poor performance and suggests mitigation
- Uses Corrective Action Planning CAP) to enable tasks or projects to complete on time
- Be an example; lead, deliver, win and celebrate success.
- Responsible for pricing gaps; opportunities to leverage price should be priority and market based (retail and cost).
- Facilitates internal communication so that affected Interstate departments and Distributors are aware of relevant account development.
- Cultural: Be a champion within company and beyond for our Purpose and Values.
- Other related duties as assigned.
Qualifications
- Bachelor’s Degree from an accredited college/university or equivalent work experience
- 3+ years’ experience working in the Automotive and Commercial aftermarket
- Sales Account Management or Category Management experience preferred.
- Battery and/or retail tire business knowledge a plus.
- Excellent verbal and written communication skills.
- Business Acumen that reflects vision, capabilities, accountability and performance with Interstate executive leadership and C-level account leadership. Identifies decision makers (Mobilizers vs Blockers).
- Leadership skills that are exceptional. Have the ability to lead cross-functional teams, build relationships internally and manage projects.
- Ability to balance multiple/simultaneous assignments.
- Demonstrated ability to take initiative and be proactive in identifying issues and recommending solutions.
- Highly motivated individual with excellent negotiation, influencing, and interpersonal skills.
- Solid strategic and analytical skills. Deep understanding of financials, pricing, and P&L impact of sales decisions.
- Ability to work a flexible schedule including early mornings, evenings and/or weekends as needed. (Travel required approximately 25-40% to ensure interaction with customers and HQ, as well as ensuring presence at customer events, etc.).
Scope Data
- SME on the assigned accounts and implement approved changes to the customer program.
- Works with internal departments toward the completion of critical projects.
- Portfolio in the range of 75.000 – 125,000 units annually.
Work Environment
- Ability to sustain posture in a seated position for prolonged periods of time.
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Ability to occasionally lift and/or move 20+ lbs.
- May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
- Prolonged use of personal computer & telephone.
- Ability to operate a motor vehicle.
- Travel up to 40%
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.